Description

Are you a logistics whiz looking for a dynamic temporary opportunity this summer? We're hiring an Outbound Orders and Returns Coordinator in Ft. Worth, TX, paying $22-$24/hour! From May to September, you'll work Monday to Friday, 7:00 AM to 5:00 PM, ensuring smooth operations. If you're ready to jump in, contact our RPS Recruiter Melanie at mearle@staffmanagement.com to learn more!

Perks & Benefits Weekly paychecks Direct Deposit or Cash Card pay options Medical / Dental Insurance $22.00 - $24.00 / Hour Employment Type & Shifts Temporary or Contract 1st Shift Job Responsibilities

Returns Support

Manage internal log for the processing of all returns that are sent in without a return authorization numberResponsible for making outbound calls to consumers for additional information on product returnedTroubleshoots open return authorization issues related to user and/or system errorsIdentify system errors and work with corresponding teams (SAP/Pinehurst) to correctManage direct to consumer re-ship returnsWorks with Trade In Trade up Coordinator on return disputes and variancesOversee returns on hold for consumer returns

Outbound Orders Support

Manages communication and support order cancellation of outbound deliveries that are cancelled due to no inventoryWorks with claims coordinator on lost/damage returned productsProvides backup to Callaway Golf Interactive order managementMonitors shipping for escalated Callaway Golf Interactive orders as neededWorks with Quality Team to audit direct to consumer outbound shipmentsResponsible for maintaining shipping issues log and working with business and operations on corrective action

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

Strong knowledge of Pinehurst and SAPSolid knowledge of current and historical Callaway Golf/non-Callaway Golf productsExcellent knowledge of the return flow and outbound delivery process.Solid knowledge of accounting practices.Able to effectively communicate in both written and oral form.Analytical, detail-oriented, flexible, and decisive.Demonstrated ability to work in an organized and efficient manner while multi-tasking.Strong knowledge of Microsoft Word, Excel, and Outlook.

EDUCATION AND EXPERIENCE

Bachelor's degree from four-year College or universityMinimum 2-years related experience and/or training; or equivalent combination of education and experience preferred.

PHYSICAL REQUIREMENTS (if applicable)

Work is performed in a designated professional office workstation and environment.Extensive use of office equipment to include computer, calculator, copier, fax, and other business-related machines and software.

Associate Requirements Bachelors Background Check Drug Test Must be at least 18 years old The hourly rate for this position is anticipated between $22.00 - $24.00 per hour. This range is a good-faith estimate, based on the shift you work and other considerations permitted by law. An employee's pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer medical, dental, vision, life, and more. More details about benefits can be found at .