Outpatient Care Navigator Job Details Level Experienced Job Location Westland Clinic - Westland, MI Position Type Full Time Education Level 4 Year Degree Job Category Nonprofit - Social Services *** $5,000.00 SIGNING BONUS *** POSITION SUMMARY: The Outpatient C are N avigator serves as the coordinator of services for children, their families and or adults enrolled in programs serving those with a mental illness and/or an intellectual disability. The care navigator is responsible for assessment, referrals, linking and coordination of all services, the creation of an individualized plan of treatment , and monitoring authorized services. The care navigator is the primary case-holder for the clinical record. This position is a community-based position. EDUCATION AND EXPERIENCE: + Must meet the criteria as a Child Mental Health Professional (CMHP) and or a Qualified Intellectual Disability Professional (QIDP) or Qualified Mental Health Professional (QMHP). + Minimum of a Bachelor’s degree in Social Work, Psychology, or a mental health-related field from an accredited school is required. + Must be trained and have a minimum of 1 - 3 years of supervised experience in the examination, evaluation, and treatment of minors and their families, or adults is required. + Prior experience working in a Community Mental Health setting is preferred. + A current valid professional licensure/certification in the State of Michigan is preferred. + Experience working in the home and/or community setting is preferred. KNOWLEDGE, SKILLS, AND ABILITIES: + Knowledge of various systems operating in Wayne County (i.e. Community Mental Health, Department of Social Services, Juvenile Court, Probate Court, School). + Skills in working with children, adolescents, adults and their families. + Ability to elicit assistance from various systems to provide individual services to clients. + Ability to negotiate alliances among various agencies to establish trust and to articulate mutual interests. + Knowledge and experience using an electronic client medical record. + Ability to work cooperatively with all program staff and support services personnel. + Ability to advance plan and organize time effectively. + Ability to manage multiple priorities, function independently and demonstrate good follow-through. + Must have a working knowledge of all SFS programs. + Ability to always represent SFS professionally. + Ability to effectively communicate orally and in writing. + Must respect the confidentiality of all program participants. + Must be able to relate to all members of the community regardless of race, age, gender, ethnic origin, etc. + Ability to participate in a multi-disciplinary approach to treatment and case management. + Must have reliable transportation to be able to meet with clients outside of the clinic setting. + Ability to maintain professional and ethical standards. + Ability and desire to seek personal and professional growth and skill development. + Ability to meet productivity expectations as assigned by the program supervisor. DUTIES AND RESPONSIBILITIES: + Maintain a minimum of monthly face-to-face contact with the identified client regarding the client’s case and needs in the home, school, and/or other community setting. + Develop/maintain liaison relationships with various community facilities. + Develop, per agency policy, a written client comprehensive assessment and service plan, which identifies the needs of the client/family. + Assist the family in advocacy for the development and provision of appropriate community services for the client. + Maintain a comprehensive database of current community resources for staff and clients. + Work flexible hours to accommodate the needs of the program and clients. + Participate in and contribute to staff case reviews and staff training in collaboration with mental health therapists. + Meet productivity expectations as assigned by program supervisor. + Work cooperatively as a member of a team with program staff and community resources. + Responsible for keeping paperwork in order and up to date in the electronic client record. + Adhere to all SFS policies and procedures. + Cooperate in any investigation related to personnel, licensing, accreditation or other circumstances. + Responsible for working with team members, supervisor, and community contacts in a manner that is conducive to the philosophy and mission of the program and agency. + Assist in finding and directing clients in case of an emergency such as a fire or tornado. + Participate in agency meetings, training and other agency functions as needed or requested. + Must be able to perform other duties as assigned. LICENSING AND OTHER REQUIREMENTS: Must have a reliable mode of transportation and possess a current valid State of Michigan chauffeur’s/driver’s license and automobile insurance and is insurable. Must meet SFS and our insurance carrier guidelines for the transportation of children/clients. Starfish Family Services is an Equal Opportunity Employer EOE/M/F/D/V