Position Summary: 

The Outreach Specialist will conduct outreach activities to current program participants, as well as disengaged participants, to market services, connect participants with resources, and re-engage participants. The candidate should have a background in outreach and/or workforce development and a willingness and desire to work with at-risk and vulnerable populations. They will reflect the Fedcap values of teamwork, collaboration, and innovation. 

Salary: $40,000 per year.

Essential Job Functions:

Conduct outreach activities to connect participants with services and resources. Conduct re-engagement efforts for disengaged participants.  Facilitate referrals to internal and external partnerships.  Ensure proper and timely follow-up to engage participants and promote compliance.  Conduct outreach to external partners such as schools, employers, internship sites, etc. to follow up on participant status. Conduct community-based outreach as needed.  Ensure all outreach efforts are properly recorded in the database. Provide proper participant and organizational follow-up. Partner with internal departments to determine their outreach needs and create a pipeline between departments.  Perform other related duties as assigned. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities.

Education and Experience:

HS Diploma or GED/TASC required. Ability to communicate clearly and effectively both verbally and in writing. Highly organized and detail-oriented. Proficient in Microsoft Office Skills. Ability to work with people from diverse backgrounds and be sensitive to maintaining confidentiality. A minimum of 1 year of satisfactory full-time administrative support experience is required.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

 

Equal Opportunity Employer