We are hiring in the Bronx! Join us at Fedcap Inc. for an exciting career as an Outreach Specialist. Wage/Salary: $21.98 per hour Position Summary: The Outreach Specialist will conduct outreach activities to current program participants, as well as disengaged participants, to market services, connect participants with resources, and re-engage participants. The candidate should have a background in outreach and/or workforce development and a willingness and desire to work with at-risk and vulnerable populations. They will reflect the Fedcap values of teamwork, collaboration and innovation. Essential Job Functions: + Conduct outreach activities to connect participants with services and resources. + Conduct re-engagement efforts for disengaged participants. + Ensure proper and timely follow-up to engage participants and promote compliance. + Conduct community-based outreach as needed. + Ensure all outreach efforts are properly recorded in the database. + Provide proper participant and organizational follow up. + Partner with internal department to determine their outreach needs and create a pipeline between departments. + Perform other related duties as assigned. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. Education and Experience: + HS Diploma or GED/TASC required. + Ability to communicate clearly and effectively both verbally and in writing. + Highly organized and detail oriented. Proficient in Microsoft Office Skills. + Ability to work with people from diverse backgrounds and be sensitive to maintaining confidentiality. + A minimum of 1 year of satisfactory full-time administrative support experience required. Equal Opportunity Employer