We are hiring in the Bronx! Join us at Fedcap Inc. for an exciting career as an Outreach Specialist. 

Wage/Salary: $21.98 per hour

 

Position Summary: 

The Outreach Specialist will conduct outreach activities to current program participants, as well as disengaged participants, to market services, connect participants with resources, and re-engage participants. The candidate should have a background in outreach and/or workforce development and a willingness and desire to work with at-risk and vulnerable populations. They will reflect the Fedcap values of teamwork, collaboration and innovation. 

Essential Job Functions:

Conduct outreach activities to connect participants with services and resources. Conduct re-engagement efforts for disengaged participants.  Ensure proper and timely follow-up to engage participants and promote compliance.  Conduct community-based outreach as needed.  Ensure all outreach efforts are properly recorded in the database. Provide proper participant and organizational follow up. Partner with internal department to determine their outreach needs and create a pipeline between departments.  Perform other related duties as assigned. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities.

Education and Experience:

HS Diploma or GED/TASC required. Ability to communicate clearly and effectively both verbally and in writing. Highly organized and detail oriented. Proficient in Microsoft Office Skills. Ability to work with people from diverse backgrounds and be sensitive to maintaining confidentiality. A minimum of 1 year of satisfactory full-time administrative support experience required.

Equal Opportunity Employer