We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
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WE LOVE OUR WORK.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provide excellent customer service to all guests, customers, and employeesGreet customers as they enter the casino as neededBe current on all Marketing promotions. Assist with Marketing & Promotions as needed.Ensures all guest inquiries, problems, and requests for service related to general property information are promptly handled and rectified in an upbeat, positive, professional, timely manner and in accordance with departmental standards and in compliance with the regulatory and internal control frameworkResponsible for prompt, efficient and courteous service to casino guests in accordance with Hollywood Casino Perryville policies, procedures and standards while utilizing ACSC as needed to provide this serviceMonitor guests needs on a continuous basis and ensures all requests are promptly fulfilled.Maintains appearance of casino floor and work areaAccurate and efficient use of POS systemMonitor guests alcohol intake in accordance with trainingAssist other beverage personnel with maintenance such as side work and opening/closing dutiesParticipate as a team member with all servers, bartenders, bar backs, supervisors and any other casino personnel to ensure efficient operationsWill adhere to all policies, procedures, rules and regulations of Gaming and Leisure Properties, Hollywood Casino Perryville, and the Maryland State LotteryKnowledge of alcoholic and non-alcoholic beverages and awareness of new drink trendsResponsible for mixing drinks to deliver to guestsWork as part of a team to provide beverage service Be able to work independently with minimal supervisionOther duties as assigned
BRING US YOUR BEST.
QUALIFICATIONS:
Must be a minimum of 21 years of age. High School diploma or equivalent Basic computer knowledgeMust be able to obtain a Maryland Lottery License STAY IN THE GAME. FOLLOW US.We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
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Equal Opportunity Employer
STARTING SALARY $15.00 Connect With Us! Not ready to apply? Connect with us for general consideration.