Location Barton Creek Resort & Spa Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you. Omni Barton Creek Resort and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match. Job Description Omni Hotels & Resorts is seekingOvernight Front Desk Supervisorfor the beautiful Barton Creek Resort & Spa! If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! We are proud to announce that we are ranked among the best resorts in Texas:Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2024 The role of the Overnight Front Office Supervisor is to ensure the appropriate checking in and checking out of guests in a courteous and professional manner while maintaining four star/four diamond standards. Additionally, he/she will be responsible handling guest issues and forwarding along as needed. Responsibilities + To be thoroughly acquainted with all check-in policies and procedures. + To be experienced with various guest scenarios. + To be familiar with all technical equipment related to the Front Desk. + To be familiar with all hotel facilities and offerings. + To understand the influence and importance of all departments on the Front Desk. + Responsible for the training of new associates. + Must be familiar with shift checklist and be able to run the desk in absence of the Assistant Manager. + Understand and be able to perform rooms control duties. + Broad knowledge of Epitome, Synergy and Vingcard systems. + Familiar with all reservation special packages. + Understand all radio codes and emergency procedures. Qualifications + Previous experience in a four diamond or covention resort preffered. + At least one year in a front office position required. + Attain a high propensity for customer service. + Previous cash handling experience. + Ability to stand for prolonged periods of time. + May require working overnight shift. + Computer Skills (Synergy, Nucleus, Epitome, Vision, GoConcierge, Microsoft Office) Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp\_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com. Job LocationsUS-TX-Austin Posted Date3 days ago(1/20/2025 11:02 AM) Requisition ID 2025-118613 # of Openings 1 Category (Portal Searching) Front Office Operations