Live Your Passion.  Add Your Magic.             

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. 

If you are an internal applicant, please log into Workday and apply for your application to be considered.

Please Click Here to apply internally.

At Montage Healdsburg, It’s All Because of YOU!

In-Room Dining Agent 

Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Montage Healdsburg, we know our success is all because of you. Here, you’re not just an associate but a passionate creator of authentic, personalized experiences. You’ll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Montage Healdsburg is more than a job; it’s a way of life. Don’t just imagine the possibility—join us.  

Your Leadership   

Supports the In-Room Dining department and its staff by answering incoming calls and taking guests’ orders via phone or digital platforms and special requests

Provide menu recommendations, describe menu items, and address any guest inquiries regarding ingredients, allergens, or dietary restrictions  

Accurately enter guest orders into the point-of-sale (POS) system, ensuring all special requests and modifications are correctly recorded

Coordinate with kitchen and service staff to ensure timely preparation and delivery of orders, prioritizing based on guest preferences and timing requests

Upsell menu items, promotions, and special offerings to enhance the guest experience and increase revenue

Process payment transactions accurately, including cash, credit cards, room charges, and any applicable discounts or promotions

Assist with emails, ordering supplies, updating menu and information binders, guest amenity traces and set-up, as well as data entry and filing, and checking orders as they go out  

Assist with keeping the office clean and organized

Close out cash banks and pay out servers as needed 

Deliver on guests’ expectations and have the desire to create WOW moments  

Perform additional duties as assigned that may be outside the scope of duties, based on business needs    

About You   

You enjoy order taking and assisting others

You have a passion for the food and beverage industry

You are personable and engaging     

You are open to learning, developing, and growing both yourself, personally, and helping others do the same  

You are trustworthy and have integrity 

Must Haves   

Ability to work a flexible schedule including weekends and holidays  

Ability to collaborate in a team environment

Basic communication skills

Food and beverage experience, a plus

You will Enjoy   

Free meals

Free uniforms and cleaning  

Ongoing community outreach events

Associates’ events throughout the year

401 [k] retirement plan with company matching

Hotel Discounts

Healthcare benefits 

Physical Requirements   

Ability to stand and exercise mobility for extended periods of time during your scheduled shift  

Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift  

Ability to push and pull food serving equipment and carts weighing up to 200 pounds on a semi - regular basis  

At Montage Healdsburg, we want every guest and every associate to feel that they belong. To be seen, to be recognized, and to feel our gratitude. In the United States, we are proud to be an Equal Opportunity Employer – veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location.  

*The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.