Firm-wide Global Supplier Oversight Services (SOS) is a centralized group that manages the Third Party Oversight & Governance function across JPMC. This group provides consistent monitoring of all Third Party activity in order to ensure compliance to the Third Party Oversight (TPO) standard. Within Firm-wide SOS the Oversight Operations team is charged with onboarding supplier engagements across all LOBs under one global lead, with standard operating procedures and performance metrics.

As an Oversight Operations Associate within Global Supplier Services, you will execute and maintain the Third Party Oversight Process and Tools on behalf of Delivery Managers, Portfolio Managers, and Executive Sponsors.

Job responsibilities

Sustain end to end Third Party Oversight Program duties with transparency at engagement level including production meetings, tool usage, achieving Key Performance Metrics, and reporting. Demonstrate Subject Matter Expert knowledge, and guidance to Line of Business Contacts, Sourcing Contacts, and Regulatory Compliance Contacts. Ensure adherence to Business Objectives, Third Party Oversight Policy, and Regulatory Guidance. Ensure workflow efficiency and timeliness for extensions, amendments, recertification, and onboarding actions. Manage a pipeline of Third Party Supplier Engagements to ensure compliance with Third Party Oversight Program including appropriate follow-up and escalation. Provide Engagement Status Reporting through system research, program tools, and various reports.

Required qualifications, capabilities, and skills

Documented relevant work experience in Operations, Oversight & Control, Vendor Management, or related roles with proven track record of accomplishment. Undergraduate degree required Desire to work in an operational environment that is fast paced and involves contact with multiple partners  Strong organizational management skills with ability to manage a daily pipeline of new Onboarding engagements within a 30 day SLA Strong team player known for placing team success above personal success Ability to partner closely with related functions (Sourcing, Legal & Compliance, Audit, etc.) to ensure a coordinated and effective program Strong business analysis skills to enable efficient, accurate and objective decision making

Preferred qualifications, capabilities, and skills

Outstanding communication and negotiation skills as well as being an expert written and verbal communicator Excellent business judgment, particularly the ability to proactively monitor engagements to address issues early, performing root cause analysis to develop solutions Ability to partner closely with related functions (Sourcing, Legal & Compliance, Audit, etc.) to ensure a coordinated and effective program Advanced degree or certifications Strong knowledge and experience with the corporate Sourcing and standard TPO systems is preferred