Ownership Zone Manager 

 

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves? 

Our Marketing, Sales & Service organization advances the Ford reputation as a visionary vehicle and mobility services company and helps deliver a trusted customer experience. Use your marketing, sales and service expertise to turn data-driven insights into innovative solutions that enhance sales and customer loyalty. Join us and be the eyes, ears and voice of Ford.

In this position... 

Ownership Zone Managers play an important role in Ford’s revitalization as a modern, world-class vehicle and mobility services company delivering a trusted customer experience. Candidates should have a passion for the lifetime value of a customer and the success of both Ford, and our dealership's parts and service departments. As an Ownership Zone Manager, you will work with a group of dealerships to deliver on your assigned objectives.

Candidates should have a passion for the lifetime value of a customer and be able to analyze data trends and identify trends to make recommendations to drive real-world business decisions.  Ownership embraces a way of doing business that improves Customer Loyalty, Improves RO Duration Times, Remote Experiences, Online Reservations, Increasing Technician Count, Parts & Accessories Sales and RO Growth.   We are the eyes, ears and voices of Ford, meeting customer demand by delivering the right products and services to the right dealers at the right time. 

You'll have... 

Bachelor’s degree  1+ years of relevant work experience  Must reside in the Twin Cities region or willingness to relocate to the region and be open to relocation in the future Ability to travel in market that may require overnight travel (i.e. Hotel stays Mondays to Fridays)  Minimum Travel Required: 4 or more days per week to local sites in market – up to a eight-hour drive time in market  Travel 100+ miles, fly zones may be applicable  Must have a valid and unrestricted driver's license 

Even better, you may have...

Passion for the automotive industry  Desire to be part of the ONE Ford team  Creative mindset 

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

Immediate medical, dental, vision and prescription drug coverage Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more Vehicle discount program for employees and family members and management leases Tuition assistance Established and active employee resource groups Paid time off for individual and team community service A generous schedule of paid holidays, including the week between Christmas and New Year’s Day Paid time off and the option to purchase additional vacation time. 

For more information on salary and benefits, click here: https://fordcareers.co/GSRnon-HTHD

This position is a range of salary grades 5-8 . 

Visa sponsorship is not available for this position. 

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

 

Onsite work of up to three days per week may be required for candidates within commuting distance of a Ford hub location. #LI-Hybrid   #LI-MK1

What you'll do...

As an Ownership Zone Manager, you will join a team that provides automotive retailers: 

Service Capacity and Throughput – Same Day Repair  Technician Recruiting and Retention  Customer Pay Labor Hour & RO Count Growth Service NPS Support  BBT, Service Lane Selling  Parts and Service Growth – Service Assessment Sustainment  Remote Services - Mobile Service & Pick Up and Delivery  Online Reservations Warranty RO Duration Sales Event Execution 

Your ideas and actions make an impact on profits and growth. One of the many rewards of this position is seeing your efforts lead to increased sales and customer loyalty at the dealership and corporate level. 

Listen to dealer and customer needs, understand their concerns, and provide solutions. 

Work independently in your daily activities and work as a team to share best practices while meeting goals.