Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Process Associate, Invoice to Cash

In this role, Manage the collections portfolio for the country assigned.

Responsibilities

Work within a small AR team to take ownership of an assigned ledger, monitor and apply payments received, report the current state of portfolio (cash forecasting, disputes), send out statements of accounts, and reconcile accounts within the assigned portfolio.

Support efforts to streamline and improve the assigned process for efficiency and compliance to standards set.

Collaborate with on- and offshore teams, clients, and internal departments to deliver client satisfaction, maximizing revenue, and minimizing bad debt.

Understand the business processes, recognize and understand disputes and issues, communicate and escalate issue effectively to relevant departments, develop and drive solutions to issue resolution.

Discover, build and strengthen relationships with internal and external stakeholders, clients, and other departments.

Qualifications we seek in you

Graduate with Commerce as preference

Minimum Qualifications

· Knowledge and experience in Accounting and Accounting Principles

· Intermediate Excel Skills

· Excellent dispute and reconciliation resolution skills

· Above average in both Verbal and Written communication

· Ability to explain and guide staff/clients through day-to-day issues

· Ability to prioritize

Preferred Qualifications/ Skills

· Degree in Accounting, Finance, or any business-related course

· Experience in B2B Receivables

· Experience in SAP, PowerBI, MS Office

· Problem Solving and Critical Thinking

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.