Overview By growing in every aspect of patient experience and quality, Catholic Health is becoming the most preferred choice on Long Island. From the bedside to the exam room to training and safety and every human moment in between — we’re dedicated to providing better care for our communities. Every patient. Every moment. That’s what it means to be dedicated to better. A member of Catholic Health, St. Francis Hospital & Heart Center is New York State's only specialty designated cardiac center. A member of Catholic Health Services of Long Island, St. Francis is consistently recognized by U.S. News & World Report as a national leader for Cardiology & Heart Surgery, as well as for Gastroenterology & GI Surgery Job Details We are seeking a detail-oriented and customer-service-driven PACS Auditor to join our Radiology team here at St. Francis Hospital. This individual will be responsible for handling patient medical records for imaging, ensuring the secure and accurate processing of imaging requests, and maintaining excellent patient interactions. The role involves copying and burning imaging studies onto CDs for patients, families, law offices, referring physicians, and external medical facilities. Additionally, the PACS Auditor will assist at the front desk, greeting patients and facilitating smooth check-ins for their imaging exams. This position requires strong attention to detail, computer skills, and a commitment to patient privacy and confidentiality. While prior experience in medical records or radiology is beneficial, we provide comprehensive training on our daily workflows and imaging services Responsibilities: Medical Records & Imaging Requests: Process patient requests for medical imaging records, ensuring proper authorization is obtained. Copy and burn radiology images onto CDs/DVDs for patients, legal entities, and medical professionals. Accurately document and track all medical records requests in the system. Verify patient identity and maintain HIPAA compliance when handling protected health information. Prepare and distribute imaging records for referring physicians, law offices, and external medical facilities. Respond to inquiries regarding imaging record requests in a professional and timely manner. Front Desk & Patient Interaction: Welcome and assist patients arriving for their radiology exams. Check-in patients, verify identification, and confirm appointment details. Provide general information about radiology procedures and answer patient questions. Coordinate with the radiology technologists to ensure a smooth patient flow. Maintain a friendly and professional demeanor while handling front-desk duties. Computer & Administrative Tasks: Utilize PACS (Picture Archiving and Communication System) to locate and manage imaging studies. Enter and update patient data in the medical records system. Ensure all documentation is completed accurately and securely stored. Learn and follow all protocols related to imaging services and medical records management. Assist with other administrative tasks as needed. Qualifications & Skills: High school diploma or equivalent required. Computer proficiency (Microsoft Office, email, data entry). Excellent attention to detail and organizational skills. Strong interpersonal and communication skills. Ability to maintain confidentiality and comply with HIPAA regulations. Customer service experience in a medical or office setting is a plus. Previous experience with PACS, medical records, or radiology preferred but not required (training provided). Salary Range USD $19.40 - USD $23.27 /Hr. This range serves as a good faith estimate and actual pay will encompass a number of factors, including a candidate’s qualifications, skills, competencies and experience. The salary range or rate listed does not include any bonuses/incentive, differential pay or other forms of compensation that may be applicable to this job, and it does not include the value of benefits. At Catholic Health, we believe in a people-first approach. In addition to the estimated base pay provided, Catholic Health offers generous benefits packages, generous tuition assistance, a defined benefit pension plan, and a culture that supports professional and educational growth.