As a Paid Media Coordinator, you will play a crucial role in supporting our internal and external clients throughout the entire lifecycle of their advertising campaigns. From the moment an order is placed to the successful launch of a campaign, you will be at the forefront, ensuring every detail is communicated and executed. Join us and become an integral part of our team, where your contributions will make a real impact, and you'll have the opportunity to grow into a subject matter expert in a culture that values continuous learning and development. If you're looking for a company that embraces problem solving and teamwork, we invite you to explore this exciting opportunity.

The ideal candidate has experience in trafficking paid media campaigns across different channels including Google Ads, Bing Ads, YouTube, Facebook, Instagram, LinkedIn, Tik Tok, and others. Proactive communication is a must. This person should have a passion for paid media advertising and a customer service-centric attitude.

Customer Service Responsibilities:

Communicate with sales teams on orders as needed for fulfillment Streamline internal communication across US and offshore paid media teams Responsible for accurately handling and solving customer inquiries Acts as a liaison between customers and fulfillment teams, either internally or through third-party providers/vendors Resolve issues by taking the appropriate action and knowing when to escalate issues to a management level Must be able to organize and schedule calls and client communication 

Coordinator Responsibilities:

Traffic and maintain new campaign orders and modifications for paid media channels Assign orders and performance questions to the appropriate paid media team members Provide clear direction for order fulfillment, including identifying goals and necessary assets Monitor, audit, and approve orders for correct coding and details, resolving any issues Coordinate with internal teams to meet benchmarks and ensure deadlines are met Regularly communicate progress updates with stakeholders and advise on best practices Support various teams by creating production orders, preparing documents, and executing projects as assigned

Qualifications:

2+ years in a digital coordinator or similar role Strong organizational and project management skills, with attention to detail and a sense of urgency Ability to work independently and as part of a team in a fast-paced, hybrid environment Proactive, solutions-oriented, and coachable professional with excellent written and verbal communication skills Strong listening skills, empathy, and the ability to relate to clients effectively Proficient in problem-solving, maintaining composure in stressful situations, and diffusing customer service issues Strong working knowledge of MS Office Suite (Outlook, Word, Excel) required Experience with platforms like Google Ads, Facebook Ads Manager, AOS, JIRA, or Zendesk is a plus.
  Sinclair is proud to be an equal opportunity employer and a drug free workplace. Employment practices will not be influenced or affected by virtue of an applicant's or employee's race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, military or veteran status or any other characteristic protected by law.
  About Us
  Sinclair, Inc. (Nasdaq: SBGI) is a diversified media company and a leading provider of local news and sports. The Company owns, operates and/or provides services to 185 television stations in 86 markets affiliated with all the major broadcast networks; and owns Tennis Channel and multicast networks Comet, CHARGE!, TBD., and The Nest. Sinclair's content is delivered via multiple platforms, including over-the-air, multi-channel video program distributors, and the nation's largest streaming aggregator of local news content, NewsON. The Company regularly uses its website as a key source of Company information which can be accessed at www.sbgi.net.
  About the Team
  The life-blood of our organization is our people. We have a compelling story, a goal-oriented culture, and we take really good care of people. How good? Here is a glimpse: great benefits, open door policy, upward mobility and a strong desire to see you succeed. Ready to be part of a winning team? Let’s talk.  

The hourly compensation range for this role is $20.43 to $24.04.  Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications, and geographic location. Full time positions are eligible for benefits that include participation in a retirement plan, life and disability insurance, health, dental and vision plans, flexible spending accounts, 15 paid vacation days, 2 paid personal days, 9 paid holidays, 40 hours of paid sick leave, parental leave, and employee stock purchase plan.