Signature Healthcare is Southeastern Massachusetts’ premier local provider of quality, personalized medical services. We are comprised of the award-winning not-for-profit Signature Healthcare Brockton Hospital; Signature Medical Group (SMG), a multi-specialty physician group of more than 150 physicians practicing in 18 ambulatory locations. We believe our distinctive Signature Healthcare team approach is the way healthcare should be: medical professionals across many locations communicating and collaborating, taking advantage of technologies and resources to make a difference in the lives and health of our patients. Position Summary: Provides advanced technical and non-technical support in the care and treatment of patients in the Emergency Department, under the direction of the Nurse Manger, Registered Nurse and/or physician staff. Location: 680 Centre Street, Brockton, MA Department: Emergency Department This is a full-time 40 hour/ week position. Every other weekend/holiday Responsibilities: + Understands the customer's needs and provide correct information and the ability to resolve problems requiring logical thinking and follow through. + Functions calmly and logically under tense and difficult situations . + Works with frequent interruptions and responds appropriately to unexpected situations. + Accepts constructive feedback and initiates appropriate actions to correct situations. + Manages difficult patients with high regard for staff and patient safety. + Deals with a variety of unique situations where only limited standardization may exist. + Interprets a variety of instructions furnished in written, oral, diagram, or schedule form. + Uses appropriate judgment in communications and actions with patients, physicians, coworkers and, outside agencies. + Demonstrates well-developed interpersonal skills to work in a fast paced environment involving interaction with associates, clients and patients. + Provide patients with emergency care by utilizing appropriate techniques and equipment + Document patient information, condition, and treatment + Maintain patient confidentiality and perform all care with respect for patient rights + Transport patients in accordance with outlined policies and procedures + Maintain a safe, clean, and well-stocked environment for patients + Provide basic life support as delegated BASIC KNOWLEDGE/SKILLS/APTITUDE/EXPERIENCE: + Ability to bend, pull, push, and lift up to 50 pounds + Ability to follow oral and written instructions + Demonstrated ability to implement clinical care in accordance with outlined policies and procedures + Ability to exercise sound judgment while working in a stressful environment + Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment. + Commits to recognize and respect cultural diversity for all customers (internal and external). + Communicates effectively with internal and external customers with respect of differences in cultures, values, beliefs and ages, utilizing interpreters when needed . + Performs other duties as assigned Education/Experience/Licenses/Technical/Other: + Education: High school diploma or general education degree (GED) required + Experience (Type & Length) : 1 year of experience in an emergency care setting preferred + Certification/Licensure : Current Paramedic certification/license in the state of Massachusetts. Current ACLS and BLS certification + Software/Hardware: + Other: