ChristianaCare's Outpatient Neurology is looking to hire a Part Time Access Coordinator to support the department's Focused Ultrasound (FUS) unit.
The Access Coordinator is responsible for obtaining benefits and precertification/prior authorizations for imaging, testing and Medications.
This position will be situated at our Health Care Center (HCCC), in Newark and will potentially cross cover at our Whitehall (Middletown) practice on Tuesdays.
Work Schedule:
Mondays to Fridays
No weekends or holidays.
Opportunity for great work-life balance!
Key Responsibilities
Monitor and prioritize incoming patient orders.
Obtain authorization via payor website or by phone.
Verify patient’s insurance benefits.
Evaluate portions to be paid and notify the patients of their deductibles and co-insurance amount.
Contact the referring office to obtain any referrals required.
Gather information needed to complete the prior authorization and contact patients as needed to obtain additional information.
Performs daily operational duties such as insurance verification/pre-authorization, utilizing Powerchart, Soarian, Revenue Cycle and insurance web-site systems.
Update patients on reason for denial.
Regularly follow up with the status of the authorization.
Initiate appeals for denied authorizations.
Performs other related duties as required.
Benefits & Incentives
Part-Time Medical, Dental, Vision, Life Insurance, etc.
Two retirement planning offerings, including 403(b) with company contributions.
Generous paid time off with annual roll-over and opportunities to cash out.
12 week paid parental leave.
Tuition assistance
Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, insurance and much more!
Qualifications:
High School Diploma
At least 2 years prior authorization experience preferred
Familiar with medical terminology
Possess professional phone etiquette
Ability to apply good verbal and written communication
Interested candidates should attach an updated copy of their resume during the application process.
Why ChristianaCare
ChristianaCare is rated by Forbes as the 2nd best health system for diversity and inclusion, and the 29th best health system to work for in the United States, and by IDG Computerworld as one of the nation’s Best Places to Work in IT. ChristianaCare is rated by Healthgrades as one of America’s 50 Best Hospitals and continually ranked among the nation’s best by U.S. News & World Report, Newsweek and other national quality ratings.
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Post End DateJun 30, 2025EEO Posting StatementChristiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.