Arizona Central Credit Union Ranked Top 10 Credit Unions in AZ for 2024 "Ranking Arizona: Top 10 credit unions for 2024" AZBIGMEDIA Arizona Central Credit Union offers a comprehensive benefits package, including medical, dental, vision, 401k with up to 6% match, an employee assistance program, and much more. Role: This position answers and processes phone, email, and chat transactions; explains products and services; responds to problems and concerns, and directs phone calls to the appropriate department. Summary of Job Functions and Responsibilities:  + Identifies member financial needs and offers a solution by cross-selling products and services that will meet those needs. + Assists members and potential members that call, chat or email the credit union by answering questions and concerns and providing information regarding accounts. + Perform transfers, stop payments, process loan advances, quote loan payoffs, address changes, and other transactions, and perform required research to assist members in corrections/explanation of transactions on their accounts. Hours:  + Monday, Tuesday & Wednesday: 8:45 am - 5:35 pm + Remote work is available after 90 days (Hybrid). Knowledge, Skills, and Abilities: + Experience: Up to six months of banking or call center experience preferred Powered by JazzHR