Salt Lake City, UT, 84190, USA
4 days ago
Part-Time Collections Specialist
Description The Part-Time Collections Specialist is responsible for managing and reducing outstanding receivables by professionally and efficiently communicating with customers to collect overdue payments. This position involves negotiating payment plans, resolving billing issues, and maintaining detailed records of all collection activities. The role supports the finance department by ensuring timely follow-up on delinquent accounts and helping maintain healthy cash flow. Key Duties: + Contact customers via phone, email, or mail to follow up on past-due accounts + Negotiate and establish payment arrangements in a respectful and compliant manner + Document all collection activities, including calls, emails, and outcomes + Coordinate with the billing and customer service teams to resolve account disputes + Monitor aging reports and prioritize collection efforts based on account status + Prepare regular reports for internal stakeholders on collection progress + Ensure adherence to all applicable laws and company policies regarding collections Requirements Education & Experience: + Bachelor’s degree in Accounting, Finance, or a related field (required) + 3+ years of experience in AR and collections, with at least 1–2 years in a leadership or managerial role + Experience working with mid-sized to large accounting systems (e.g., NetSuite, SAP, QuickBooks, etc.) Skills & Competencies: + Strong leadership and organizational skills with the ability to manage part-time priorities effectively + Excellent communication and negotiation skills, with a customer-focused approach + High attention to detail and analytical ability to track KPIs and identify trends + Advanced proficiency in Microsoft Excel and reporting tools + Ability to maintain confidentiality and professionalism in sensitive financial matters + Knowledge of collections laws and credit risk management best practices Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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