Be available to work a flexible schedule, including weekends, holidays, and varied shifts.  Cleans and services assigned guest rooms by category priority according to franchise and hotel standards. Complete additional deep cleaning / seasonal cleaning functions as scheduled. Maintains standards of quality and cleanliness throughout daily assignments.  Observes all house and safety rules, housekeeping room procedures, and security procedures.  Handle guest complaints ensuring guest satisfaction.  Returns and restocks cart at end of shift.  Other duties as assigned. Responsibilities Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness.  Responsible for reporting any maintenance deficiencies and handling guest requests or complaints.  Ensures the confidentiality and security of all guest rooms.  Qualifications Minimum one year cleaning experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.  Knowledge of proper chemical handling. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele.