The Guest Services Ambassador will:

Demonstrate exceptional customer service skills in responding to customer requests and complaints with professionalism and politeness.

Manage and process corporate sales of gift cards, ensuring smooth transactions and delivering a seamless service to corporate clients.

Offer administrative assistance to the management team, providing support for various tasks and projects as needed.

Serve as support staff during events, ensuring smooth operations and guest satisfaction.

Education and Experience:

1+ years of Customer Service Experience and proficiency in Microsoft Suite

Benefits:

Discounted Hotel, Spa, Golf, Retail, and Food & Beverage Tuition Reimbursement Program Associate Referral Program

Our Culture:

Our team embodies service that spans beyond typical hospitality. Both warm and authentic, we are a team committed to excellence. Our benchmark is our genuine care for others. For this reason, we love coming to work to create new experiences every day. The secret sauce to our successful recipe: Put people first.

We celebrate our places. We encourage independent thinkers who fill their workspaces and properties with joy. PCH Hotels & Resorts creates experiences, connections and traditions through generations of storytellers.

PCH Hotels & Resorts brings the heart and soul to hospitality. Our core values are the foundation of everything we do!

You belong here. Join the PCH Hotels & Resorts family, where we put people first.