Job Description

As the Sales Advisor, you are the friendly faces that greet our customers and embody the heart of our brand. 

You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor. 

Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter. 

While previous experience in customer service and familiarity with fabrics are nice to have, they're not mandatory. 

QualificationsCustomer-focused; you have a genuine interest in getting to know our customers and offering an experience and level of service to match their expectationsProactive; you use your initiative to provide customers with a memorable shopping experienceCurious; you seek opportunities to improve everyday processes and routines and take proactive action where neededYou listen to and show interest in others’ ideas and opinionsYou’re honest and genuine in your approachYou are interested in fashion and trendsYou are communicative, positive and open-minded You’re willing to learn and adaptYou’re collaborative, inclusive and supportive of others

Additional Information

This is a part-time position with a contract of 16 hours a week. Apply by sending in your CV in English as soon as possible.

We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.