You will be responsible for answering customer service, sales calls as well as answer emails. At Aaron’s you are making a difference, your dedicated attention to detail and excellent customer service will make a positive impact on our customers. Come see why the difference is personal at Aaron’s, connect with us today! **Duties and Responsibilities:** + Answering calls coming into the center pertaining to various customer service issues and sales. + Making a high volume of outbound calls relating to customer service issues & sales. + Taking complaint calls, documenting issues that arise at stores, and emailing them to upper management. **Education and Experience:** + Six months of sales/customer service experience. + Previous phone sales experience preferred. **Required Skills and Competencies:** + Excellent communication and interpersonal skills. + Excellent telephone etiquette. + Outstanding organizational skills, + Ability to manage multiple tasks at the same time. + Good conflict resolution skills. + High energy level. + Maintain professional appearance. + General computer knowledge including MS Office.