Summary

The part-time Security Officer at the Branson Convention Center, and Legends/ASM Global managed facility, plays a vital role in ensuring the safety and security of all guests, staff, and property by monitoring and patrolling the facility. This role supports the full-time security staff by providing shift coverage during leave, events, peak activity times, and as-needed operational support. Part-time Security Officers play a key role in ensuring the safety and security of all guests, staff, and property during events and routine operations.

Responsibilities    

Monitor security camera and parking systems as well as maintaining active coverage of the Command OfficeConduct routine patrols of the facility to ensure a safe and secure environment for patrons, staff, vendors, and event participantsMonitor crowd behavior and intervene in disturbances or unsafe situations in a calm and professional mannerPromptly respond to emergencies, alarms, or incidents in accordance with venue policies, and escalate to management or law enforcement when appropriateComplete detailed and accurate incident reports; participate in post-incident reviews with managementInspect doors, windows, gates, stairs, escalators, parking lots, parking garages, and other safety systems to ensure proper function and facility securityAssist with access control, crowd management, and building lockdown or evacuation procedures as neededMaintain logs of key distribution, equipment usage, and shipping/receiving documentationDeliver exceptional customer service while interacting professionally with clients, guests, employees, and exhibitorsSupport event operations as needed, including serving as parking attendant, alcohol monitor, crowd control officer, or dock marshalRemaining flexible and responsive to dynamic event needs, including changes in post assignments or responsibilitiesWork irregular hours include evenings, weekends, and holidays based on event schedules and facility needsPerform additional duties and special assignments as required to support facility safety and operations

Qualifications/Skills

Previous experience in security, public safety, or a related field is preferredFamiliarity with security protocols in a venue, event, or public assembly environment is a plusStrong conflict resolution and de-escalation skills with the ability to stay composed in high-pressure situationsClear and professional written and verbal communication skills; ability to follow directions and relay information clearlyBasic computer skills and familiarity with security systems and two-way radiosPhysically able to patrol on foot for extended periods, lift up to 50 lbs, and respond quickly to emergencies; must be comfortable working in varying noise levels and environmentsFlexible, dependable, and adaptable to changing needs, schedules, and prioritiesTeam-oriented with a professional demeanor and commitment to maintaining a safe, welcoming atmosphereMust hold or be able to obtain First Aid/CPR/AED and Trained Crowd Manager (TCM) trainingMust be legally authorized to operate a motor vehicle in the United States

Note

The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends/ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.