**Microsoft Advertising** is the destination for experienced, collaborative, and passionate digital advertising professionals seeking a rewarding career and lifestyle. We offer a compelling portfolio of advertising products, innovative solutions and the opportunity to engage with some of the brightest minds in the digital industry. Microsoft Advertising’s Global Partner & Retail Media Team (GPRM) is a global sales organization within Microsoft Advertising (MSA). GPRM is on the cutting edge of the digital advertising industry, helping Microsoft solidify its position as a technology provider that powers the buying and selling of digital advertising across all aspects of our digital portfolio. We’re looking for a candidate who can work confidently in a matrix organization and build relationships at the right level to drive satisfaction, loyalty and ultimately business results with several Microsoft Advertising Partners. The **Partner Account Manager** (PAM) is responsible for building and maintaining deep business relationships with our key partners and Tool Providers throughout North America and serving as their advocate across Microsoft and the GPRM team. The position will drive share of wallet growth, new account acquisition and partner satisfaction in the account by implementing scalable and targeted solutions that help partners reach their audience. The PAM will ensure the partner is set up for success on the Microsoft Advertising platform and network by collaborating with internal teams to provide an effective and efficient service and driving the core elements of the overall partner account plan. The PAM will also work to influence Tool Providers to take a forward-looking view by building the right technology capabilities and knowledge within the partner organization so they can manage and grow their customer base across their market. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. ◎日本マイクロソフトの福利厚生や社員インタビューが掲載されたキャリア採用情報は、下記URLよりご確認下さい。 https://www.microsoft.com/ja-jp/mscorp/mid-career/default.aspx **\#JPMSA** **\#MicrosoftAdvertising** **Responsibilities** **Relationship-Account Management** + Build and cultivate deep business relationships with our partners and actively drive the highest levels of partner satisfaction. Serve as the face of Microsoft Advertising and act as a hub/point of contact for the partner. Working with the Partner Sales Executive (PSE), help develop and own strategic partner account plans – set aggressive targets and drive execution of mutually beneficial conditions of satisfaction. + Provide targeted solutions that set our partners up for success and provide ongoing service and support, deliver industry-leading Service Level Agreements (SLAs) for account management activities and collaborate across multiple teams in a matrix environment to ensure optimal service management for clients. + Develop the relationship with the supporting tool provider where appropriate. Lead partner engagement rhythm & meetings/calls including business reviews and solution selling opportunities. Ensure the right conversations are happening at the right level to grow the account. Actively follow up on all actions. + Work across the organization to ensure issues and requests are channeled to the right groups and are resolved as per commitments and SLA. Provide comprehensive reporting with appropriate local data that helps drive the engagement and partnership and results in opportunities and growth. + Build the right capabilities/knowledge (campaign management and optimization tactics) within the partner organization so they can self-serve/manage/grow. **Growth/Revenue** + Grow revenue in the existing book of business and drive the specific revenue targets across all accounts through up-sell and opportunity management. Manage core scorecard metrics – revenue, adoption, total performing accounts, account penetration, and Partner Satisfaction. Implement correction of error plans where appropriate for non-green metrics. Proactively identify opportunities to drive additional revenue. Drive a strategic discussion: grow the account by taking a future looking approach and setting plans in action to realize goals. Drive feature adoption. **Contribute to the Microsoft Advertising Partner Team Unit (PTU)** + Proactively share insights to inform policies, manage channel conflict and exploit revenue opportunities. Assist the PTU planning and forecasting process through a pipeline of existing and prospective partnerships. Collaborate with PTU members globally to share best practices and develop the global partner business. **Qualifications** **Required Qualifications:** + 8+ years relevant work experience (e.g., Sales, Advertising, or Marketing with a focus on digital advertising) + OR Bachelor's Degree in Sales, Marketing, or related field AND 6+ years relevant work experience (e.g., Sales, Advertising, or Marketing with a focus on digital advertising) + OR Master of Business Administration (MBA) Degree in Sales, Marketing, or related field AND 4+ years relevant work experience (e.g., Sales, Advertising, or Marketing with a focus on digital advertising). + OR equivalent experience **Additional or Preferred Qualifications:** + 10+ years relevant work experience (e.g., Sales, Advertising, or Marketing with a focus on digital advertising) + OR Bachelor's Degree in Sales, Marketing, or related field AND 7+ years relevant work experience (e.g., Sales, Advertising, or Marketing with a focus on digital advertising) + OR Master of Business Administration (MBA) Degree in Sales, Marketing, or related field AND 5+ years relevant work experience (e.g., Sales, Advertising, or Marketing with a focus on digital advertising) + Experience working in a partner ecosystem. \#MSA #microsoftadvertising #MicrosoftAI Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .