Partner Ecosystem Operations Intern
Location – hybrid: New York
Help Intapp multiply its potential for growth, innovation, and market leadership – as part of the Partner Operations team you will play an essential role in optimizing processes and systems towards overall scalability, and in driving partner program execution across the company.
We are looking for a Partner Ecosystem Operations Intern to support and execute operations across all alliances and partnerships and Intapp’s overall partner program. As the Partner Ecosystem Operations Intern you will be a vital part of the Partner Operations team, which aims to ensure operational excellence, foster partner program execution, drive ongoing development, and maximize partner operations efficiency and effectiveness. Reporting to the Global Partner Operations Director, you will contribute to implementing and managing strategies to streamline partner processes, build out partner management systems, tools, and automation, enhance partner experiences, and enable the partner management team and the rest of the company to better leverage partnerships.
What you will do:
Collaborate with the Global Partner Operations Director and cross-functional teams to execute and refine the partner operations strategy, aligned to the overall company strategy, key stakeholder functions, the partner program and partner management capabilities and processes, such as partner sourcing, onboarding, enablement, development, as well as commercial model execution, and support mechanisms.
Help implement, optimize and maintain operational processes to facilitate and support efficient partner management along the full partnership lifecycle, including partner program deployment and execution activities, co-delivery and co-selling operations, performance tracking and overall reporting for the cross-functional partner team.
Collaborate closely with sales, marketing, product, IT and finance teams to align partner initiatives and processes with overall business objectives and ensure seamless execution of the partner program and broader ecosystem strategy.
Contribute to the review, manage, support, and continuously improve the technical infrastructure underpinning all partner management and operations.
Assess functional demands, strategize with the Global Partner Operations Director and the ecosystem and business operations leadership team, and facilitate or even drive infrastructure development and deployment – working together with key players across the company, such as IT, R&D, Procurement, Legal, Sales, etc.
Support strong relationships with strategic partners, working side-by-side with Alliance Directors, Partner Development Managers and Channel Partner Managers on operational inquiries, issue resolution, and escalation management.
Support the development and deployment of comprehensive partner enablement programs, such as training resources, materials, reviews and certifications to ensure positive client experiences, quality and time to value.
Support process development and ways of working to ensure partners adhering to contractual agreements, compliance standards, and best practices to protect company interests, manage risks and maintain the integrity of partner and client relationships.
What you will need:
Pursuing a Bachelor's degree in IT, Business, Marketing, or a related field
An interest in B2B partnership dynamics, including partner lifecycle management, revenue-sharing models, and partner ecosystem strategies.
Strong analytical experience with the ability to analyze and interpret data sets and derive actionable insights.
Effective communication, change management, negotiation, and relationship-building skills
Demonstrated ability to thrive in a fast-paced, dynamic environment and effectively manage multiple priorities, tasks and drive outcomes and business impact.
Experience in CRM, Finance, and data analytics tools (e.g., Tableau, PowerBI, Excel) a plus.
What you will gain at Intapp:
Opportunities for personal growth and professional development supported by a community of talented professionals
An open, collaborative environment where your background and contributions are valued
Experience at a growing public company where you can make an impact and achieve your goals
What to Expect:
Our Summer 2025 Internship Program begins June 2, 2025, and is projected to end between August 8th and 22nd, 2025.
Your professional growth and development will be supported throughout the internship program via project work related to your academic and professional interests, mentorship, and engaging events with other interns and company leadership.
Our internship is hybrid, and interns will be expected in the office at least 3 days a week to get the full experience of the Intapp culture and networking opportunities.
Please visit Intapp Summer Internship to hear from our former interns about their internship experiences and check out Working at Intapp to learn more about what we value and why Intapp is a wonderful place to start your career!
Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks if applicable to the position.
Please note: Intapp will not hire through text message, social media, or email alone. We will never extend a job offer unless you have been contacted directly by an Intapp recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in person meetings. Please note that Intapp only uses company email addresses, which contain “@intapp.com” or “@dealcloud.com” to communicate with candidates via email. Intapp will never ask for financial information of any kind or for any payment during the job application process. We post all legitimate job openings on the Intapp Career Site at https://www.intapp.com/working-at-intapp/. If you believe you were a victim of such a scam, you may contact your local authorities. Intapp is not responsible for any claims, losses, damages, or expenses resulting from scammers.