What you can expect

The Partner Profitability Lead sets and executes the global strategy of how Zoom invests in partners to build and accelerate their Zoom practice and performance. This role is responsible for driving value exchange, ensuring every dollar invested has the highest possible ROI, partner transaction models lend to growth, and partner investments are competitive with other vendors in the industry. The Partner Profitability lead will work with finance, program managers, channel strategy leaders, operations and partners to develop the profitability strategy and ensure alignment, support, and execution of that strategy into all programs.  

About the team

The Partner Profitability Lead will play a pivotal role in setting and executing the global strategy for how we invest in partners to build and accelerate their Zoom practice. This role is crucial in ensuring that our partner investments yield the highest possible return on investment (ROI) while maintaining competitiveness within the industry.

Responsibilities

Developing and executing the multi-faceted strategy for partner profitability, aligning with the company's overall objectives and goals. 

Owning the deal registration model, including program, policies, governance and profitability. 

Collaborating with cross-functional teams including finance, program managers, channel strategy leaders, operations, and partners to develop and implement partner profitability initiatives.

Building individual incentive programs in alignment with profitability strategy including rebates, SPIFs, Funded Head, promotions, Deal Registration, MOUs and more. 

Developing and maintaining profitability and ROI models

Analyzing partner investments and performance metrics to identify opportunities for optimization and improvement.

Driving value exchange between Zoom and its partners, ensuring that investments result in mutual benefits and sustainable growth ensuring that partner investments are industry competitive and aligned with market trends.

Working closely with finance to track and measure the ROI of partner investments, providing regular reports and insights to key stakeholders.

Tracking and reporting on invested dollars and resources to ensure ROI and Value Exchange. 

Collaborating with designers to build customer, channel partner, and internal, program documents, business process and operations to message and execute programs.

What we're looking for

7+ years of partner incentive and deal registration management experience in SaaS industry.

Experience gathering input and requirements from both internal and external stakeholders to develop a comprehensive strategy and plan. 

Experience in building ROI financial models, detailed reporting, deal registration models and best practices

Experience of working in channel programs across multiple geographies

Expertise in Salesforce CRM for tracking, analyzing and reporting partner performance.

Expertise in gathering, integrating, and delivering outcomes based upon stakeholder feedback.

Expertise in channel development in a high-growth, enterprise SaaS/Cloud business.

Display a proven record of implementing highly effective incentive programs as well as designing, developing, soliciting and implementing feedback, launching programs on time in a fast paced environment. 

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure;  there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date:

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment​
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.