Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore – it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job SummaryOptimum Business is looking for a highly organized and proactive Partner Program Manager (PPM) with 5+ years of experience managing partner programs or ecosystems, ideally within telecommunications, software or a related industry. In this role, you'll be responsible for creating and overseeing partner programs that drive business growth, strengthen relationships, and ensure mutual success. You'll work closely with internal teams and partners, ensuring that all aspects of the program—from design to execution—align with Optimum’s business goals.
The ideal candidate will bring a strong background in Partner Program Management, with solid experience in managing partner channels and a proven track record of driving successful outcomes. A passion for building relationships and problem-solving will be key as you advocate for our partners, ensuring they have a seamless experience throughout their journey with Optimum.
• Partner Program Development: Design, launch, and manage partner programs that align with Optimum’s business objectives. Develop program guidelines, policies, and process flows to ensure smooth execution.
• Partner Relationship Management: Foster strong relationships with partners, addressing their needs and concerns to maintain high engagement and satisfaction levels.
• Performance Tracking: Monitor and analyze KPIs for partner programs. Use data to identify opportunities for improvement and ensure program effectiveness.
• Training and Support: Create and deliver training programs to help partners understand Optimum’s products, services, and sales strategies.
• Incentive and Recognition Programs: Develop and manage incentive programs to motivate partners and drive performance. Regularly assess the impact of these programs and adjust as needed.
• Cross-Functional Collaboration: Partner with internal teams and best in class consultants, to ensure alignment and support for partner initiatives.
• Market Research and Analysis: Conduct research to understand market trends and competitor activities, and adjust partner strategies accordingly.
• Contract Management: Assist with partner contract negotiations, ensuring mutually beneficial terms are agreed upon.
• Event Coordination: Plan and execute partner events such as training sessions, webinars, and recognition ceremonies to engage and educate our partners.
• 5+ years of experience managing partner programs or channels, preferably in telecommunications or a related industry.
• Proven success in developing and executing partner programs, managing relationships, and driving revenue growth.
• Strong business acumen with the ability to analyze market trends and partner performance to inform decisions.
• Excellent communication skills, with the ability to engage stakeholders at all levels, from technical teams to senior leadership.
• Strong organizational skills with the ability to handle multiple projects and priorities.
• Experience with CRM systems, partner management platforms, and relevant business tools.
• A background in project management is a plus (e.g., PMP, PgMP certifications).
• Bachelor’s degree in Business, Marketing, Management, or a related field. Advanced degrees or certifications are a plus.
At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company’s discretion based on business necessity.
We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $77,112.00 - $126,684.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.