Job Summary
As the Partner Relations Coordinator at DuraServ, you will support our national accounts team, ensuring the success of our partners. Reporting to Partner Relations Manager (National Accounts), your mission will involve sourcing for new potential partners, supporting partner onboarding, coordinating administrative tasks, and supporting our rewards program by providing exceptional customer service. Your role is pivotal in maintaining a high level of engagement and satisfaction, which, in turn, directly impacts our business success.
Essential Functions
Knowledge, Skills, and Abilities
(S) Proficiency in strategic partner sourcing. (S) Strong organizational skills and exceptional attention to detail.(s) Exceptional communication skills for conveying expectations and maintaining efficient partner interactions. (A) Ability to manage multiple tasks and priorities in a fast-paced environment.(A) Strong commitment to providing excellent customer service to both internal and external stakeholders. (K) Knowledge of working with Microsoft Office 365.Leadership Competencies
At DuraServ, the following competencies are essential for success in the job: Action Oriented ● Communicates Effectively ● Customer Focus ● Decision Quality ● Drives Results ● Ensures Accountability ● Instills Trust ● Self-Development
Supervisory Responsibilities
This position has no supervisory responsibilities.
Work Environment and Physical Demands
Travel
This job requires 10% planned business travel.Education and Experience
High School graduation or equivalent is required. Associate or bachelor’s degree, preferred. Combined experience in this type of job role of 2 years with education is desirable.Experience in an administrative supporting or coordination role, preferably within national accounts, partner relations, or similar field, 2+ years preferred. Experience in customer service, 2+ years preferred.Disclaimer
This job description is not designed to cover or contain a comprehensive listing of the required activities, duties, or responsibilities of the team member. Duties, obligations, and activities may change, or new ones may be assigned at any time with or without notice.
EEO Statement
DuraServ is an equal opportunity employer. We prohibit discrimination and afford equal employment opportunities to team members and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Our EEO policy applies to all aspects of the relationship between DuraServ and its team members, including recruitment, employment, promotion, transfer, training, working conditions, compensation, benefits, and application of policies.