Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

Merchant Onboarding: Facilitate the end-to-end onboarding process for new merchants, ensuring all required documentation is collected, verified, and processed in a timely manner.Documentation Management: Maintain accurate records of merchant submissions, agreements, and other relevant documents. Ensure compliance with company policies and regulatory requirements.Communication: Serve as the primary point of contact for merchants during the onboarding process. Provide clear and timely communication to address any questions or concerns.Collaboration: Work closely with internal teams such as Sales, Compliance, and IT to ensure a smooth onboarding experience for merchants.Training and Support: Provide training and support to merchants on how to use the company’s systems and tools. Assist with troubleshooting any issues that arise during the onboarding process.Process Improvement: Identify opportunities to streamline and improve the onboarding process. Implement best practices to enhance efficiency and merchant satisfaction.Reporting: Generate and analyze reports on onboarding metrics and performance. Provide insights and recommendations to management.

Pre-Requisites :Education: Diploma/Bachelor’s degree in Business Administration, Finance, or a related field.Experience: Minimum of 2-3 years of experience in a business support or customer service role, preferably in the financial services or e-commerce industry.Skills:Strong organizational and time management skills.Excellent communication and interpersonal skills.Proficiency in Microsoft Office Suite and CRM software.Ability to work independently and as part of a team.Attention to detail and a high level of accuracy.Problem-solving skills and the ability to handle multiple tasks simultaneously.

Preferred Qualifications:

Experience with merchant onboarding processes regionallyKnowledge of regulatory requirements in the financial services industry.

Familiarity with e-commerce platforms, retail and payment processing systems

Are you game?