We're seeking a dynamic Payment Partnership Manager to oversee and optimize our relationships with financial partners. You'll manage day-to-day operations, resolve escalations, and enhance standard procedures. The ideal candidate excels at negotiating preferential terms, improving payment costs, and collaborating across teams to enhance user experience. You'll conduct workshops, lead training sessions, and work closely with legal to optimize partnership agreements. Strong negotiation skills and the ability to propose innovative solutions are essential. This role requires a proactive approach to relationship management and a keen eye for process improvement and automation opportunities in the payments ecosystem.





Key job responsibilities

- Proactively manage working relationship with existing partners (banks, card scheme, Alternative Payment Methods and Third Party Providers)
- Maintain and enhance Amazon Payments standard operating procedures with partners.
- Follow up and resolve day-to-day operational and business escalations.
- Ability to negotiate preferential commercial and improve cost of payment with partners.
- Liaise with product, operation and business team to enhance User Experience with technical providers and financial institution.
- Setup and conduct workshop and training with associated partners.
- work thoroughly with legal team to optimize the partnership agreement and lead effective negotiation.
- Propose automation procedures, customizable solutions and substitute manual processes.

About the team
At Amazon, we have a long history of providing innovative services for businesses. With Amazon Payment Services, we empower merchants to build trusted, simple, and affordable payment experiences to help them solve many challenges such as increasing electronic payment coverage, increasing purchasing power at checkout, mitigating transactional risks, and offer payment insights via different integration end-points: APIs, Mobile SDKs, and third parties such as shopping carts and booking engines.