West Hempstead, New York, USA
19 days ago
Partnerships Coordinator

About Us:

Soccer Stars is the leading youth soccer program for children ages 12 months to 13 years in Long Island and Eastern Queens. Our acclaimed program provides an energetic, enjoyable, and age-suitable introduction to the fantastic game of soccer by providing classes, camps, and clinics held in schools, community centers, and local parks. We take pride in our creative curriculum, which focuses not only on soccer skills but also on fostering social skills and character development, creating a positive and lasting impact on every child we coach.

Description:

Soccer Stars Long Island & Eastern Queens is seeking a full-time Partnerships & Private Groups Coordinator to join our team. This role is responsible for managing relationships with existing clients while also identifying and securing new business opportunities with partners such as schools, nurseries, daycare centers, and community organizations.

The ideal candidate will have strong organizational skills, a proactive mindset, and excellent communication abilities to ensure top-tier program quality and sustained growth. This position involves both behind-the-scenes coordination and in-person engagement to drive business development efforts.

Essential Duties and Responsibilities:

Class and Program Management:

Oversee seasonal scheduling and strategy for all partnerships, primarily school enrichment and before/after-school activities. Manage the booking and setup of private group sessions and birthday party requests. Ensure seamless execution of all program logistics, coordinating across departments and coaching staff. Monitor and manage the budget and financial health of partnerships and private group programs, ensuring profitability and sustainability.

Customer and Partner Relationship Management:

Serve as the primary point of contact for partners, maintaining strong relationships to ensure high customer satisfaction. Conduct site visits as needed for class observations, quality assurance, and relationship-building. Address and resolve any escalated customer concerns or feedback.

Business Development and Program Growth:

Identify and implement opportunities to expand programs with existing partners. Develop and execute a strategic plan for acquiring new partnerships and hit quarterly targets. Support efforts to increase program enrollment and retention across new and pre-existing programs

Leadership & Community Engagement:

Support and report to the Regional Manager, contributing to overall program success. Promote and uphold the Soccer Stars brand through community engagement and partnerships. Assist in ad-hoc projects associated with the success of the business. 
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