Job Summary: Provide parts and related services to our current customers, focusing on increasing sales of all parts through our in-house consignment program. This position is responsible for ordering, inventory, delivery, and stocking of parts in customer locations. The successful candidate must be highly motivated and can expect extensive face-to-face customer contact throughout the day. Duties/Responsibilities: * Using your positive customer skills to expand the customer base and build customer loyalty. * Delivering parts to current and new customers to include internal customers. * Identify parts opportunities and resources required to secure parts business. * Assist the in-house parts team with phone calls and taking parts orders as needed. * Position is responsible for ordering, inventory, delivery, and stocking of parts for consignment customers. * Recognize customer needs, providing appropriate solutions to management to help increase business. * Perform product demonstrations and assisting customers with product application as required. * Answering phones and other administrative duties as required * Provide the best quality parts, customer service, and technical support. * Execute IRIUM system policies, procedures, data, and order entry. * Carry out department and company policies and procedures. * Process stock, emergency, and special orders as required. * Maintain an accurate database. * Work in a team atmosphere to achieve the goals and objectives of the department and company. * Provide technical support and research for internal and external customers. * Navigate, research, and select parts. * Research customer requirements using IRIUM, technical assistance, manuals, and outside sources. * Maintaining accurate inventory levels * Promote products and services of Pengate Handling Systems. * Provide support to warehouse staff as needed. * Cut or assemble chains, hoses, and cables as required. * Press tires as required * Excellent driving record * Additional duties as required or assigned. Core Competencies: Collaboration: teamwork is in our DNA as we break down silos and prioritize cross-functional synergies, while utilizing an innovative, outside-the-box problem-solving approach.  Customer Focus: we have a high sense of urgency to ensure complete customer satisfaction, as it is a critical component of everything we do.  Commitment: consistently providing dedicated effort to guarantee a high-quality work product.  Continuous Improvement: never settling for status quo, always adapting, and challenging ourselves to be better than yesterday.   Required Skills/Abilities: * Verbal and written communication skills. * Proficiency with MS Office (Word, PowerPoint, Excel, Outlook) and CRM, computer programs * Excellent customer service skills * Excellent organizational and time management skills * Strong problem solving, organizational, and time management skills. * Ability to remain calm under times of stress and switch tasks quickly. * Maintain a safe and non-hazardous work environment. Education and Experience: * High School Diploma or equivalent * Previous customer service or sales experience * Certified in the operation of material handling equipment beneficial * Industry experience beneficial Physical Requirements: * Prolonged periods of sitting at a desk and working on a computer * Must be able to travel. * Must be able to continuously talk, hear and speak with good articulation and voice control. * Must be able to use fingers and hands to handle, feel and reach with hands and arms to lift, file and handle inventory. * Must be able to work in a fast-paced environment under significant stress and meet high performance demands. * Ability to stand and walk for 2 hours. * Must be able to lift up to 50 pounds at times. * Must be able to lift, bend, twist, kneel, crouch, crawl continuously. * Possess a valid driver's license with the ability to drive 8 hours. * Some overnight travel may be required. * Specific vision abilities required by this job include close vision, and ability to adjust focus. Work Environment: Works in a variety of customer environments including manufacturing, distribution, cold storage, and out of doors with exposure to elements. Potential exposure to equipment movement hazards and dangerous chemical/solvents if proper safety procedures are not followed. This position also entails the necessity to work after normal working hours or on weekends based on customer need. Works under normal office conditions were required to sit for extended periods of time. Regularly spend significant amounts of time working in front of a computer terminal or in interactions with various people. Some travel may be required. Needs to be able to cope with stressors and demands that are associated with the job and/or the work environment so that acceptable and defined levels of performance are maintained. STATEMENT OF INTENT The above statements are intended to describe the general nature and level of work being performed by the person assigned to this position. Essential job duties and responsibilities are intended to describe those functions that are essential to the performance of this job under the Americans with Disabilities Act (ADA). The physical demands and work environment described in the job description are representative of conditions which must be met or encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.