Company: Glass America
IL Chicago North - 300012We put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future.
Job Description:
Gerber Glass
Parts Coordinator
Elmhurst, IL
Competitive hourly pay
Eligible for Benefits on DAY ONE!
Paid time off and paid holidays
Company paid short term disability and life insurance.
The Parts Coordinator’s primary responsibility and accountability is to provide an exceptional and successful customer experience while proactively managing the process of ordering, receiving, storing, dispatching and returning parts for each repair order. The Parts Coordinator plays a pivotal role in the success of the customer’s experience by verifying the accuracy and quality of parts received in a timely manner as per the production schedule and vehicle needs.
Key Job Responsibilities
Communicate all customer requests and needs to appropriate team members.
Work with vendors to order and receive all parts as indicated on the repair orders confirming the quality, correctness and quantity of parts received, accurately identifying parts necessary to complete repairs in the shop.
Ensure timely parts distribution to the shop technicians in accordance with the production schedule.
Enter all parts invoices into Omega (ops system).
Ensure invoices and credit memos are posted and filed/scanned in a timely manner.
Ensure vendor invoices have the correct negotiated discount to maintain proper profit margins.
Education and/or Experience Required
High School Diploma or equivalent
1-3+ years of experience working with automotive parts (auto glass parts is a bonus)
Customer Service Oriented and strong organizational ability to manage pressure and conflicting demands and prioritize tasks takes initiative in problem solving situations
Required Skills/Abilities
Communicate effectively, both verbally and in writing
Strong attention to detail and a high degree of accuracy.
Effectively manage a fast-paced environment, demonstrating multi-tasking ability while working under pressure
Working knowledge of vehicle repairs practices
Solid problem-solving abilities
Above average computer proficiency
Above average organizational skills
Ability to work well with others and achieve common goals
Other duties as assigned
Other Requirements
Frequently required to bend, crouch, reach, handle tools
Lift in excess of 50 lbs. of materials
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