Baltimore, MD, 21217, USA
36 days ago
Parts Counter Associate
COMPANY OVERVIEW: Beltway Companies is a leading heavy-duty truck dealership dedicated to providing exceptional customer service and high-quality products. We specialize in heavy-duty retail and aftermarket parts. As part of our commitment to excellence, we are seeking a motivated and knowledgeable Parts Counter Person to join our team. POSITION OVERVIEW: As a Parts Counter Person at Beltway Companies, you will play a crucial role in assisting our customers with their parts needs. Your primary responsibilities will include: + Places daily parts orders, stocks incoming orders, and maintains inventory control. + Works collaboratively across departments to manage inventory physically and electronically. + Assists in annual parts inventory preparation and execution. + Keeps the parts area clean, organized, and uncluttered. + Provides support to counter sales reps and covers telephone inquiries as needed. + Responds promptly and proactively communicates with customers regarding parts inquiries and delays. + Records and identifies needed parts efficiently, determining availability and pricing. + Fulfills customer orders by providing parts from stock or sourcing locally, ensuring accurate sales transactions. + Monitors order statuses, addresses issues promptly, and notifies customers upon parts arrival. Requirements + Prior experience in transportation, warehouse, parts, or service environments required. + Qualifications include technical school degree in automotive or diesel repair, parts counter experience, or vehicle/heavy duty equipment repairs. + Experience with various vehicles preferred. + Knowledge of wholesale distribution beneficial. + High School Diploma or GED required. + Basic PC skills and understanding of PC systems necessary. + Strong verbal and written communication skills essential. + Must be a team player committed to customer satisfaction. + Problem-solving skills and basic algebra/geometry familiarity advantageous. + Ability to frequently lift up to 50 pounds. + High energy level required for constant movement throughout the shift. Benefits + Paid OEM Training + Boot Reimbursement + 401(k) matching + Dental Insurance + Health insurance + Paid time off + Vision insurance
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