Considering a career with Ken Garff Automotive Group means you are in for a great ride (excuse the car metaphor)! We’re not your standard dealership or group of dealerships and we are pretty darn proud of that. We are out to do things differently and want to consistently change, grow, and progress. For that reason, our employees are proud of where they work!

Ford Fort Collins, a Ken Garff Automotive Dealership, is currently looking for a talented Automotive Parts Manager that aligns with our core values and acts with respect, integrity, growth, humility and teamwork.

As a group, we aim to become the most esteemed automotive group by treating people R.I.G.H.T and creating lifetime customers!

Here’s why you’ll want to work here:

Great culture and real career growthCompetitive compensation packageOpportunity to work with one of the largest family owned group of dealershipsPaid Time Off and 401k with Company matchMedical, Dental, Vision, Short and Long-term disability, AD&D and Life InsuranceYear-end bonus program for all employees (Garff Giveback)Employee discounts on Vehicle Purchase, Parts, Service and More!Compensation- $84,000- $100,000+ DOE

Here’s what you’ll be doing:

Handle customer complaints tactfully, promptly, with genuine concern, and according to the dealership’s guidelines; deals directly with customer complaints stemming from parts issuesImplement a telemarketing campaign for customer contactEstablish a product & sales promotion program encouraging the sale of branded partsDevelop, enforce and monitor specific guidelines for dealing and communicating with customers to foster exceptional customer satisfaction as reflected in CSI scoresRegularly review and improve the efficiency of the departmentEstablish processes to ensure accuracy between inventory and computer recordsDevelop and administer a wholesale parts programRecruit, hire, train, motivate, counsel and monitor the performance of all the parts employeesAct as the representative for the Parts Dept. to the Service Manager fostering close cooperation over parts supply for servicing work issuesMaintain an appropriate level of trade discountHold weekly department meetings and attend and participate in management meetingsDirect outside parts and counter sales efforts towards budgeted metricsEstablish a purchasing policy and practice that ensures competitive bids from vendors for all tools, equipment, supplies, etc., to become a low-cost producerMake warranty and billing adjustmentsScrutinize sales figures, expenses, and inventory levels regularly in order to maintain profit goalsMonitor daily reports in KG Apps system for sales productivity, anomalies and opportunitiesCollaborate with the GM to determine the annual operating budget for the parts departmentPlan, analyze, and manage department financesMonitor backorders daily ensuring deliveries are shipped and received as quickly as possibleMaintain key inventory performance metrics relating to inventory turns, day supply, and idle capitalMaintain a mixed inventory consistent with the requirements of the service department, body shop, wholesale accounts, and publicReview stock obsolescence and work quickly to remedyImplement and oversee stock checks in line with company standards and procedures.  (Note:  This may be perpetual stock checking or annual stock check)Ensure that new stock lines are binned promptlyReview operating controls on a regular basis, specifically negative stock reports, PDR's, obsolescence reports, performance numbers in the way of volume and marginsEnsure that all dealership purchases are properly accounted for before payment is madeAssure that all parts are properly tagged to ensure that the dealership recovers full credit from the factoryDesign a process regarding the special ordering of parts, see GOMER for policy  Oversee shipping and receivingDesign and use a lost sales reportAssist in collecting on overdue accountsFollow a predetermined month end process

Here’s what you’ll need:

Minimum of 2 years previous work in an automotive parts department and at least 1 year of management/supervisory experiencePrevious dealership experience a plus and highly desiredAdvanced communication skills, written and verbalStrong computer skills and proficient with Inventory control and WMS systemsHigh School diploma or equivalent, college degree preferredA valid in-state driver's license and a good driving record, per company standardsBe able to meet the physical requirements of the role and will be required to lift up to 25 pounds and on occasion up to 50 pounds.Strong financial acumen – the ability to understand and analyze dealership financial numbers while looking for opportunities to enhance effectiveness

We are an Equal Opportunity Employer

(( We Hear You ))