Job Description

Work Arrangement

This role is categorized as on-site. This means the successful candidate is expected to report to HQ Building in Shanghai, China five times per week.

The Role -

The parts specialist serves as an auxiliary connection between GMNA, GM receiving markets and China JV, to support overall parts readiness/availability status for China export programs. This position requires creativity, initiative, collaboration, and excellent communications.

The parts specialist must work closely with multi-functional teams to ensure parts fulfilled at receiving markets on time, including parts supplier, parts engineering, parts supply chain, logistics, etc.

What You’ll Do - Lead communications among China JV, GM receiving markets and supply chain team.Track parts readiness and availability status for China export programs, leading and driving resolution of parts issues including back-orders, shipment delays, etc.Enhance parts availability at GM receiving markets by leading parts change management, parts EOP management, etc.Collecting parts related issues from GM receiving markets and lead resolution discussion among relevant groups.Support parts operation process negotiation/process improvement between China JV and GM receiving markets.Substance of content/Parts marking for China export programs.Coordinate parts delivery plan based on program launch plans for each GM receiving market.Functions as an avenue for escalation of parts operation issues to the program team.Reports status of vehicle launch parts readiness to CCA Leadership.

Additional Job Description

Your Skills & Abilities (Required Qualifications)​​ 

Fluency in English and ChineseStrong knowledge current China automotive service parts operation practices, knowledge of GM aftersales process and systems, SGM JV aftersales process knowledgeBachelor’s Degree in engineering, Automotive Technology or equivalent experienceHigh level of interpersonal skills, self-starter, results driven, strategic and innovative mindsetNavigate successfully in the global environment, understanding diversity, equity, and inclusionExcellent verbal and written communication skill

What Will Give You A Competitive Edge (Preferred Qualifications)​ 

Previous service parts operation management skillsAutomotive service parts experience at the wholesale or retail levelWorking knowledge of automotive service practices and proceduresProficient with Microsoft Office software

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. 

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.