Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

Your Role

Mission:

To facilitate growth of Power Technique’s Aftermarket and support the capital equipment sales through a strong commitment to the delivery of high-quality technical support to all Power Technique customers.

This position is responsible for the technical support on the assigned Power Technique Service’s product line (for example, portable generators, light towers, portable air compressors, hand-held tools, and/or pumps).  Support will primarily be provided for the assigned product line but may also include support for our other core products.  There will be a dedication to continual product improvement by communicating through our distribution network, internal personnel, and the Product Companies. 

Roles and Responsibilities:

As PTS Parts Specialist you will be responsible for:

Implementing the complete parts set up during the 3 different stages of the Capital Equipment product life cycle (new product development, equipment in serial production and phase out) 
Close coordination with Product Managers to support marketing activities defined by the product management team
Providing support to our Customer Center when it comes to parts information
Make sure parts are available and priced accurately

Design for Service:
Analyze previous product spare parts and kit configuration
Update the spare part list and remove parts not required, based on the phased out products life cycle for spare parts
Finalize lead time and make the parts available in SPP and keep the same update, being preparted for quarterly reviews
Prepare master list with lead times agreed with supplier with availability of parts until 10 years after the product is phased out
Analyze new product MS, to create service kits, service packs & maintenance schedule for the product; ensure it is available in Service Stock before the product launch
Participate in DN meetings to track product improvement status and changes in part numbers

General responsibilities:
Maintain & improve work place discipline
Promote ideas for continuous improvement & innovation
Interact on-time, with transparency & commitment with colleagues & managers
Promote Group Core values: Interaction, Commitment, and Innovation in order to reach the vision "First in Mind - First in Choice"
Perform other duties as assigned.

 
To succeed, you will need  

Experience:

Experience working within the construction equipment industry is preferred2+ years of experience in Spare Parts/Service managementTechnical knowledge of construction equipment is preferredExposure to international business environment and large manufacturing companyFluent in English language is requiredUse of IT tools such as ERP (BPCS/SAP), CAD, MS Excel and SharePoint

Education:

A 4-year, bachelor’s degree in Technical and/or Marketing field, or an equivalent combination of education and experience.

Skills:

Customer focused individual able to handle priorities and deadlinesAble to be proactive and reactiveGood communication skills and able to handle customer pressureAnalytical, accurate approach to problem solvingStrong pedagogic skills to make effective trainings for customersStrong sense of ownership and ability to lead with a never give-up attitudeReliable and organizedAbility to coordinate teamwork and influence others for optimum motivationCurious, outside the box thinking for continuous improvement cultureMaintain a positive attitude to raise the performance bar

Travel:

This position requires a modest level of travel within the United States and internationally, up to 5%.

Supervisory responsibilities:

This position has no supervisory responsibility.

 

In return, we offer you

Choose your career with us!
The Atlas Copco Group serves customers through innovative compressors, vacuum solutions, generators, pumps, power tools and assembly systems. We are a global and diverse Group of many strong brands and around 37 000 employees representing different cultures in more than 180 countries. We have a wide range of positions so whatever your interests or area of expertise, we offer interesting challenges and the opportunity to grow.

Passionate people create exceptional things. At Atlas Copco we believe in challenging the status quo, always looking for a better way. Our leading-edge technology enables us to innovate for the future. We believe that people make it happen and with us you are empowered to act. Your ideas can make a real difference and contribute to the quality of life for people everywhere.
We are proud of our strong and efficient training and development processes. And we collaborate across national and competence borders, something that gives you the chance to move between business areas, countries and functions. Whether you want to change track in your career, become a specialist or manager – there is always an Atlas Copco way open for you.
When you join Atlas Copco you are entrusted with a great deal of responsibility from day one. Why? Because we know that you have the drive to develop on your own initiative and the ability to make sound decisions – but also that you will ask for help when you need it. Since you gladly share your knowledge and expertise, we can also give you more professional freedom.
At Atlas Copco, we have a world of experience behind us with all kinds of people from many backgrounds. The one thing we all have in common is that we are passionate about what we do and love new challenges. Each day brings us new opportunities to grow, both as persons and professionals.

We are fully committed to being a part of the solution for a better tomorrow.  That’s why we have set science-based targets to reduce greenhouse gas emissions to lead the transition to a low-carbon society.

Learn more at www.atlascopcogroup.com
Power Technique North America LLC (PTNA-CC) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind:  PTNA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.  All employment decisions at PTNA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sec (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.  PTNA will not tolerate discrimination or harassment based on any of these characteristics.  PTNA encourages applicants of all ages.

Accessibility Notice:  If you need reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to:  [email protected] or call 973-397-3400.  Reasonable accommodation requests will be considered on a case-by-case basis.   

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City
White Oak

Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.