About Us

Welcome to Sitel Manila!

Sitel has four sites in Metro Manila, with its headquarters spread across two buildings in OJV and Technopoint. Located in 1 Doña Julia Vargas, Pasig City.

Just a few minutes away is our Sitel Eton Cyberpod - which holds the highest number of associates - approximately 5,000. Completes the Metro Manila sites is Sitel Pioneer located in Mandaluyong City.

Job Summary

Sitel is looking for passionate customer service associates who can live and breathe our core values.

We’ll also need you to know your way around a computer and be comfortable supporting customers through phone, online chat, or email.

Customers will rely on you to answer their questions, address their concerns, and help them with a particular product or service.

What does that mean for you? You’ll be the voice of the brand and it’s up to you to develop personalized and memorable experiences between our clients and their customers.

What we have to offer: 

20% Night Differential

Health Insurance for you and your dependents

Rewards for top Performers

Employee engagement and empowerment

Career Growth and Development

Primary Job Responsibilities

As a Customer Support Representative, you will interact with the customers to provide them with the information and assistance they need on our client’s products and services over the phone.

Skills/Knowledge/Abilities Education Experience Target Call Center experience a plus Specialized Certifications