R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. 

As our Patient Access Manager, you will be responsible for managing the Patient Access Supervisor, Patient Access Administrative Coordinator and Patient Access Associates. Every day, you will coordinate with the patient access team in the operations of daily job responsibilities. You will also be responsible for working in the standard as necessary to meet team metrics/SLA's.

To thrive in this role, you must have experience in a hospital environment (ER preferably) and possess exceptional communication and customer service skills.

Here’s what you will experience working as a Patient Access Manager:

Develop, recommend, and oversee the implementation and administration of policies and procedures of patient admissions and bill auditing servicesEvaluate process and procedures and coordinate with the management team to ensure efficient patient processing, bed utilization, and adherence to federal and local laws and regulationsDemonstrate, through plans and actions, a consistent standard of excellence to which all department work is expected to conformFocus on continuous improvement working with the Senior Manager and Patient Access Managers across the Health System with a goal of delivering the highest degree of quality service possibleProvide support for Human Resource guidanceComplete, review, manage and monitor department budgetDirects and leads the patient access team in the daily operationsRepresents Patient Access on various committees and teams and in meetingsPerforms other duties as assigned

To be successful in this role, the candidate will have:

High School diploma or equivalent.1-3 years of leadership experience within healthcare industryExperience working with patients in a hospital settingKnowledge of MS Office Products Excellent communication and customer service skills

Physical Requirements:

See, read, and/or operate computers, telephones, office equipment, documents, labels, including manipulating paper requiring the ability to move fingers and hands.Remain sitting, standing, or walking for long periods of time to perform work on a computer, telephone, or other equipment.Frequent interactions with associates, patient care providers, patients, and visitors that require associate to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information banding patients, etc.Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items (over 5 lbs.)

For this US-based position, the base pay range is $57,953.00 - $86,733.05 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

This job is eligible to participate in our annual bonus plan at a target of 10.00%

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

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To learn more, visit: R1RCM.com

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