Patient Access Manager
HCA Healthcare
**Description**
This position is incentive eligible.
Salary Estimate: $59446.40 - $89190.40 / year
Learn more about the benefits offered ( https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards ) for this job.
The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.
**Introduction**
**Schedule: This position will work Monday through Friday from 12 pm to 8 pm. The position requires me to work one Saturday and Sunday out of the month.**
Do you want to join an organization that invests in you as a Patient Access Manager? At HCA HealthONE Aurora, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over three years.
**Benefits**
HCA HealthONE Aurora offers a total rewards package that supports our colleagues' health, life, career, and retirement. The available plans and programs include:
+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance, and more.
+ Free counseling services and resources for emotional, physical, and financial well-being
+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock
+ Family support through fertility and family building benefits with Progyny and adoption assistance.
+ Referral services for the child, elder and pet care, home, and auto repair, event planning, and more
+ Consumer discounts through Abenity and Consumer Discounts
+ Retirement readiness, rollover assistance services, and preferred banking partnerships
+ Education assistance (tuition, student loan, certification support, dependent scholarships)
+ Colleague recognition program
+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage,e and leaves of absence)
+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards) .
**_Note: Eligibility for benefits may vary by location._**
You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Patient Access Manager like you to be a part of our team.
**Job Summary and Qualifications**
As the Patient Access Manager, you will be responsible for assisting the Director in the daily operations of all Patient Access functions and serve as the liaison between the Shared Service Center (SSC) and the facility.
What you will do in this role:
+ Perform patient registration function when needed to ensure wait times are kept to a minimum
+ Model AIDET guidelines in all interactions with the patient and ensure staff are adhering to the patient experience expectations.
+ Ensure QA on registrations for all areas of Registration
+ Prepare payroll and complete monthly work schedules as needed to ensure adequate staffing levels
+ Follow-up on patient complaints promptly
+ Work closely and professionally with outside agencies on special projects developed by the corporate office.
+ Review the quality of patient registration documents daily
What qualifications you should have for this role:
+ Bachelor’s Degree in Business or related field required. Equivalent work experience may substitute for education requirements.
+ Minimum three years’ experience in a related area with two of these years being healthcare management experience OR completion of the Parallon Manager Trainee Program.
**Parallon** provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll, and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, provider,s and their communities.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
We are a family of 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Patient Access Manager opening. Qualified candidates will be contacted for interviews. **Submit your resume today to join our community of caring!**
We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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