At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.

Job Summary

The Registrar is responsible for coordinating patient registration, insurance verification, and financial clearance processes to ensure accurate and timely patient access to servicesThis role involves collecting patient information, verifying insurance eligibility, securing pre-certifications, and collecting payments while maintaining exceptional customer service standards in an acute care hospital setting

Essential Functions

Register patients for inpatient, outpatient, and emergency services, ensuring the accuracy of demographic and financial informationVerify insurance eligibility, benefits, and authorization requirements for scheduled servicesProvide patients with information on financial obligations, including co-pays, deductibles, and payment optionsCollect and document payments, issue receipts, and balance cash drawers dailyCommunicate with clinical staff, physician offices, and ancillary departments to facilitate patient admissions and appointmentsDistribute and explain forms, documents, and educational materials to patients and family membersRespond to patient inquiries regarding registration, insurance, and billing processesMaintain patient confidentiality and comply with HIPAA guidelines in handling patient informationDocument all patient interactions and update electronic medical records as requiredAssist with rescheduling and managing patient appointments as needed

Knowledge/Skills/Abilities/Expectations

Excellent communication and customer service skillsStrong attention to detail and accuracy in data entryBasic knowledge of insurance verification and medical terminologyAbility to manage multiple tasks in a fast-paced environmentProficiency in Microsoft Office and electronic medical record systemsAbility to maintain a professional demeanor under stressful situations

At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.

Job Summary

The Registrar is responsible for coordinating patient registration, insurance verification, and financial clearance processes to ensure accurate and timely patient access to servicesThis role involves collecting patient information, verifying insurance eligibility, securing pre-certifications, and collecting payments while maintaining exceptional customer service standards in an acute care hospital setting

Essential Functions

Register patients for inpatient, outpatient, and emergency services, ensuring the accuracy of demographic and financial informationVerify insurance eligibility, benefits, and authorization requirements for scheduled servicesProvide patients with information on financial obligations, including co-pays, deductibles, and payment optionsCollect and document payments, issue receipts, and balance cash drawers dailyCommunicate with clinical staff, physician offices, and ancillary departments to facilitate patient admissions and appointmentsDistribute and explain forms, documents, and educational materials to patients and family membersRespond to patient inquiries regarding registration, insurance, and billing processesMaintain patient confidentiality and comply with HIPAA guidelines in handling patient informationDocument all patient interactions and update electronic medical records as requiredAssist with rescheduling and managing patient appointments as needed

Knowledge/Skills/Abilities/Expectations

Excellent communication and customer service skillsStrong attention to detail and accuracy in data entryBasic knowledge of insurance verification and medical terminologyAbility to manage multiple tasks in a fast-paced environmentProficiency in Microsoft Office and electronic medical record systemsAbility to maintain a professional demeanor under stressful situations

Education

High School Diploma or GED required

Licenses/Certifications

None

Experience

Minimum of 1 year of experience in a healthcare registration, scheduling, or patient access setting preferredExperience with medical terminology and insurance verification is beneficial

Education

High School Diploma or GED required

Licenses/Certifications

None

Experience

Minimum of 1 year of experience in a healthcare registration, scheduling, or patient access setting preferredExperience with medical terminology and insurance verification is beneficial