Position Summary:
Responsible for the check-in and registration of all emergency room patients. Responsible for obtaining registration information, insurance information and verification, and authorizations from new and established patients. Responsible for screening, scheduling and directing patients to appropriate providers and services. Conveys a positive image of Carle and providers information to patients to fully utilize and benefit from Carle services both on the telephone and face-to-face along with ensuring the needs of patients are met. Checks patients in upon their arrival for scheduled appointments and facilitates up-front collection of co-payments.