Job Description Summary: MaineGeneral Health is looking for a dedicated and detail-oriented Patient Access Representative to join our Emergency Department team on a per diem basis, with evening and overnight shifts available. This role is ideal for individuals who want to make a positive impact on patient care while enjoying the flexibility of per diem work. Whether you’re seeking a part-time role or looking to supplement your income, you can maximize your earning potential with shift differentials for evening and overnight hours.

Job Description:

What You'll Do:

Financial Clearance & Registration: Perform financial clearance, registration, and clerical duties at the point of service, ensuring all necessary demographic, billing, and clinical information is obtained accurately.Patient Interaction: Meet with patients or their caregivers to exchange necessary information, explain processes, and address any concerns or questions they may have.Communication & Coordination: Collaborate with unit staff and other personnel to exchange crucial information and facilitate patient placement.Insurance & Payments: Verify insurance benefits, obtain pre-certification/authorization as needed, and determine required payments, including co-pays, deductibles, and coinsurance. You may also refer patients to financial counselors for further assistance.Data Management: Ensure timely and accurate entry of all information into the registration system to support seamless patient care.

What You Bring:

Customer Service Experience: A background in customer service, with a focus on effective communication and a positive attitude.Healthcare Experience: 1 year of experience in patient registration, scheduling, or other clerical/customer service roles in a medical office setting is preferred.Technical Skills: Ability to keyboard quickly and accurately, ensuring all patient information is entered correctly.

Why Choose MaineGeneral Health?

Team Atmosphere: Join a supportive team that values collaboration, learning, and growth.Flexible Scheduling: Enjoy the flexibility of a per diem role with evening and overnight shifts that offer shift differentials, allowing you to maximize your earning potential.Supplemental Income: This position is ideal for anyone looking to supplement their income with part-time work that fits your schedule.Impactful Work: Make a difference in the lives of patients and their families by being a welcoming and helpful presence during their healthcare journey.

Scheduled Weekly Hours: 0

Work Shift: Variable (United States of America)

Job Exempt: No

Benefits:

Supporting all aspects of our employees’ wellness – physical, emotional and financial – is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future.

Physical Wellness:

We offer wellness programs and resources to provide employees access to resources for a healthy lifestyle.

Emotional Wellness:

When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household.

Financial Wellness:An employee discount program is available to all employees for services provided by MaineGeneral Medical Center.We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan.

Career Mobility:

Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource – they’re how we grow our business and care for our community.
 

Equal Opportunity Employer M/F/Vet/Disability  Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at (207) 861-3440 .