Kalispell, Montana, USA
14 days ago
Patient Access Representative | Emergency Department
This position is responsible for completing patient registration duties and providing administrative support for assigned area(s). Collects and validates accurate patient demographic and insurance information, verifies authorizations and referrals as required and data enters necessary information into registration system. Informs the patient of estimated liability at the time of service, collects patient liabilities, identifies patients in need of financial assistance and refers patients to financial counseling as necessary.

Our Mission: Quality, compassionate care for all.

Our Vision: Reimagine health care through connection, service and innovation.

Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.

We are seeking a dependable and self-motivated Patient Access Representative to join our Emergency Room team.

This role is essential in supporting our patients and clinical staff during some of the most critical moments in healthcare delivery. The ideal candidate is someone who thrives in a fast-paced, high-stress environment and can work independently with a strong ability to problem-solve on the spot.  Working in an Emergency Room setting is not for everyone. The ideal candidate must be able to handle the unique challenges that come with this critical area of patient care.

Key Responsibilities:

Perform standard Patient Access Registration functionsCheck in patients upon arrival to the Emergency DepartmentCollect and verify demographic information and insurance coverageEnsure accurate and timely data entryProvide compassionate, professional service in potentially high-stress or emotionally intense situationsMay be assigned to work in other areas of the hospital as needed

Work Environment:

Overnight shifts requiredMust be available to work weekends and holidaysEmergency Room setting with unpredictable patient volumesFast-paced and emotionally intense; must be comfortable handling trauma, injuries and strong odors

Qualifications:

Strong sense of dependability and professionalismExcellent problem-solving skills and ability to think on your feetAbility to work independently in high-pressure situationsEmotional resilience and a calm demeanor in uncomfortable situations

Why Logan Health:
Logan Health is a trusted health system dedicated to improving the health and well-being of the communities we serve. Joining our team means becoming part of a collaborative, mission-driven environment where your work truly makes a difference.

We offer a comprehensive benefits package that includes:

Competitive payHealth, dental, and vision insurancePaid time off and holiday payRetirement plan with employer matchEmployee wellness programsOpportunities for career development and advancementAccess to continuing education and training resources

If this sounds like you, we encourage you to apply now!

Shift:

Night Shift - 10 Hours (United States of America)

Overnight shifts, including weekends and holidays required

Logan Health operates 24 hours per day, seven days per week.  Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.

Notice of Pre-Employment Screening Requirements

If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:

Criminal background check

Reference checks

Drug Screening

Health and Immunizations Screening

Physical Demand Review/Screening

Equal Opportunity Employer

Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.

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