Employment Type:Full timeShift:Day Shift

Description:

Position Purpose:

Mercy Medical Center is looking for a Patient Access Rep to join our Ultrasound Team. The Patient Access Rep is responsible for providing exceptional customer service and care to all patients and clients.

What you will do:

Greeting patients and administering check- in and registrationPreparing chartsAnswers multi-line phone and triages calls.Scheduling appointments and procedures for exams and proceduresCompletes a variety of clerical and data entry assignments.Creates and maintains a professional, caring and customer-oriented environment. 

Position Highlights and Benefits:

Full Time, 40 hoursLocation: SpringfieldGreat benefits effective day 1!Patient-centric environmentCareer growth and advancement potential

Minimum Qualifications:

High School Diploma or equivalent required1 years' experience in healthcare preferred.Excellent computer abilities.  Excellent written, oral communication and customer service skills. Familiarity with medical terminology. Ability to manage multiple phone lines simultaneously.

Facility Information

Mercy Medical Center has established itself as one of the leading providers of health care services in Western Massachusetts. Mercy Medical Center is a 182-bed acute care hospital in Springfield. Other facilities include Mercy's Rehabilitation Hospital, a comprehensive hospital-based rehabilitation center on the campus of Mercy Medical Center and Brightside for Families and Children, an outpatient service offering counseling and family support programs.

Our Commitment to Diversity and Inclusion
 

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.