Springfield, Massachusetts, USA
7 days ago
PATIENT ACCESS REPRESENTATIVE - ED - per diem
Employment Type:Part timeShift:Rotating Shift

Description:Come join the Patient Access team at Mercy Medical Center, part of Trinity Health Of New England!.

Please read Schedule and Training requirements under Position Highlights below! Training on DAYS required

Position Purpose

The Patient Access Representative is responsible for pre-registration, registration and admission functions for the Emergency Department at Mercy Medical Center. 

What you will do

Verify insurance requirements; obtain and understand insurance benefits

Responsible for upfront collections, co-pays and deductibles

Ensure that all entries concerning demographic, financial and advanced directives are accurate

Interview all patients to obtain demographic and financial information, inputs data into EMR system. Identifies party that can legally authorize services.  Sort and distribute all appropriate copies and completes all phases of registration process, i.e. other papers, patient bracelet, patient rights, Health Care Proxy info

Explain hospital policies or regulations concerning valuables, patient’s rights, health care proxy, Notice to Medicare beneficiaries, and hospital mission

Minimum Qualifications

Minimum high school diploma or equivalent, college preferred.

Medical terminology skills

Relevant medical office, hospital / physicians billing or patient registration experience preferred

Position Highlights and Benefits

PER DIEM- shift and weekend differentials apply!

​Initial TRAINING requires 2 weeks of Mon-Fri DAYSHIFT

Additional EPIC training will be required later this year in daytime hours including time in CT

Ministry/Facility Information

Trinity Health Of New England is an integrated health care delivery system that is comprised of world-class providers and facilities dedicated to full spectrum preventative, acute, and post-acute care. We aim to deliver top level care to increase our community's overall health at lower costs. While we serve nearly 3 million people, we are proud to be a part of a national system that focuses on putting our patients first and having the best colleagues to do so

Our Commitment to Diversity and Inclusion
 

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

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