Job Description Summary: MaineGeneral Health is looking for a dedicated and detail-oriented Patient Access Representative to join our Emergency Department team on a per diem basis, with evening and overnight shifts available. This role is ideal for individuals who want to make a positive impact on patient care while enjoying the flexibility of per diem work. Whether you’re seeking a part-time role or looking to supplement your income, you can maximize your earning potential with shift differentials for evening and overnight hours.

Job Description:

Flexible scheduling options with day, evening, and overnight shifts available to fit your lifestyle!

What You'll Do:

Greet and assist patients and caregivers at the Harold Alfond Center for Cancer Care, providing a warm and supportive environment.Perform financial clearance, insurance verification, and obtain necessary precertifications or authorizations.Ensure accurate entry of patient demographic, billing, and clinical information into the registration system in a timely manner.Communicate and coordinate with clinical staff and other departments to ensure smooth patient placement and care.Address patient and caregiver questions and concerns with professionalism and empathy, explaining processes clearly.Collect payments such as co-pays, deductibles, and coinsurance, or refer patients to financial counselors for assistance.

What You Bring:

Relevant customer service experience in a fast-paced setting.Strong communication skills and the ability to work collaboratively within a team.Preferably 1 year of experience in patient registration, scheduling, or clerical/customer service roles in a medical or healthcare setting.Proficiency in data entry with attention to accuracy and speed.A dedication to providing outstanding service and a positive experience for patients and families.

Scheduled Weekly Hours: 0

Work Shift: Variable (United States of America)

Job Exempt: No

Benefits:

Supporting all aspects of our employees’ wellness – physical, emotional and financial – is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future.

Physical Wellness:

We offer wellness programs and resources to provide employees access to resources for a healthy lifestyle.

Emotional Wellness:

When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household.

Financial Wellness:An employee discount program is available to all employees for services provided by MaineGeneral Medical Center.We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan.

Career Mobility:

Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource – they’re how we grow our business and care for our community.
 

Equal Opportunity Employer M/F/Vet/Disability  Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at (207) 861-3440 .