Patient Access Specialist II

Position Highlights:

Position: Patient Access Specialist IILocation: 1200 W Algonquin Rd. Palatine, IL.Full Time: 40 hours/weekHours: Monday-Friday (8:30am – 5pm), Rotating weekends

General Summary:

Reporting to the Manager of Access Services interacts with patients and/or their representatives to perform patient access registration and pre-registration intake and/or direct scheduling which may be performed outside of a call center environment.  May perform advanced registration functions, status changes and ADT action for bedded patients.  Provides billing estimates and point of service collections and assists in ensuring claim accuracy and reimbursement.  Functions at the Point of Service (POS) front desks, walk-in registration areas, or emergency room and Immediate Care Center settings.  Screens physician’s orders and pre-registration data for changes and compliance with payer requirements for medical necessity and pre-certification.  Reviews and completes changes to third party eligibility and benefits verification.  Enters and/or updates all required data in multiple hospital computer systems to activate accounts and notify clinical department of patient arrival. 

What you will need:

Education: High School Diploma or EquivalentExperience: Minimum of 1 year experience in healthcare patient access department or hospital required, Minimal of 2 years of Customer service work experience required. Epic Registration and/or Scheduling experience preferred

Benefits:

Career Pathways to Promote Professional Growth and DevelopmentVarious Medical, Dental, Pet and Vision optionsTuition ReimbursementFree ParkingWellness Program Savings PlanHealth Savings Account OptionsRetirement Options with Company MatchPaid Time Off and Holiday PayCommunity Involvement Opportunities