Posting Details

Job Title Patient Access Services Rep/UKHC Requisition Number RE48976 Working Title Patient Access Services Representative/UKHC Department Name H4027: REV Cycle MGT-PFE Work Location Lexington, KY Grade Level 07 Salary Range $17.50-27.31/hour Type of Position Staff Position Time Status Full-Time Required Education

AA

Click here for more information about equivalencies: https://hr.uky.edu/employment/working-uk/equivalencies Required Related Experience

1 yr

Required License/Registration/Certification None Physical Requirements Sitting at computer workstation for extended periods including data entry; repetitive motions, and occasionally standing or walking with objects up to 10 lbs. Shift Weekday, M-F, 8am – 5pm Job Summary The Patient Access Representative is responsible for providing pre-visit activities for UK HealthCare patients including appointment coordination and scheduling; resolution of patient complaints; collection and verification of demographic information and insurance/payer source information and correction of registration errors; as well as maintain HIPAA compliant and comply with all UKHC polices regarding patient privacy and confidentiality. This position will also participate in unit and Enterprise activities to improve efficiency, quality, safety and patient satisfaction. Please apply for any and all positions you feel qualified. If you do not apply for a position, you cannot be considered for the position Skills / Knowledge / Abilities The ideal candidate will be customer service oriented; possess patient scheduling and health insurance knowledge; have the ability to multi-task with a strong emphasis on accuracy and attention to detail; be proficient in Microsoft Office, to include Outlook, PowerPoint, Word, and Excel; have excellent communication skills (both written and verbal); have solid time management, critical thinking, follow-through, and planning and organizational skills; and have a high level of respect for confidentiality. Does this position have supervisory responsibilities? No Preferred Education/Experience Associates degree and 4 years of healthcare customer service experience preferred, and previous experience working with patient scheduling is highly preferred. Deadline to Apply 02/03/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.


As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.


Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.