POSITION PURPOSE A Patient Access Specialist Lead is responsible for performing a variety of essential business functions that may include: Admitting and Billing functions, Check In/Out activities, Medical Records facilitation, Cashiering, Communications, Pre-Certifications and Managed Care Referral verification. MINIMUM EDUCATION REQUIRED High School plus specialized training (6 mons-2 yrs) MINIMUM EXPERIENCE REQUIRED 6 months – 1 year LICENSES / CERTIFICATIONS REQUIRED Formal education beyond high school in Business or Healthcare or equivalent experience preferred. KNOWLEDGE, SKILLS & ABILITIES REQUIRED Six (6) months to one (1) year of business office experience in a health care environment in billing, customer service, insurance or collections preferred. Knowledge of medical terminology preferred. Knowledge of ICD-9, ICD-10, CPT and HCPCS coding requirements for billing preparation. PRINCIPLE ACCOUNTABILITIES AND ESSENTIAL DUTIES Receives and processes information to facilitate customer requests demonstrating United Hospital System values in all interactions. Greets patients in a friendly and courteous manner. Performs business functions to support positive financial outcome(s) in the following areas: Admitting Functions Billing Functions Check In/Out Functions Communications Managed Care Referrals and Pre-Certification Functions