Patient Access Supervisor Dyersville Elkader **MercyOne** 1 Positions ID: TRHEUS00568234MERCYO Posted On 02/03/2025 **Job Overview** **Employment Type:** Full time **Shift:** Day Shift **Description:** At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well. MercyOne Dubuque is the leading hospital in the tri-states, offering the only comprehensive cardiology center and level II regional neonatal intensive care unit in the area as well as the newly constructed MercyOne Dubuque Cancer Center. Other services include a trauma center, a CARF-accredited inpatient rehabilitation unit, home health care, orthopedics, retail pharmacies, palliative care, and a wide range of outpatient and community services. MercyOne operates two hospital-based skilled nursing units and a 40-bed nursing home. In recognition of the strength of its nursing service and the overall quality of patient care, MercyOne Dubuque has been designated a Magnet® hospital four consecutive times - the nation's most prestigious award for nursing excellence. Want to learn more about MercyOne Dubuque? Click here: Find a Location Dubuque, Iowa (IA), MercyOne Dubuque (https://www.mercyone.org/dubuque/find-a-location/) MercyOne Elkader Medical Center is a 25-bed critical access hospital, which provides a vital lifesaving link to rural communities in Clayton County and surrounding areas through ambulance and emergency services. MercyOne is committed to providing quality, personalized, and safe health care close to home. The emergency department is staffed 24 hours a day, seven days a week with board certified physicians and advanced level practitioners who are well-trained to treat emergency needs. MercyOne Elkader Medical Center is certified as a Level IV Trauma Center by the Iowa Department of Public Health. Want to learn more about MercyOne Elkader? Click here: Elkader Medical Center (https://www.mercyone.org/elkader/location/mercyone-elkader-medical-center) Join the MercyOne Family! We are looking to hire a Patient Access Supervisor. As a Patient Access Supervisor at MercyOne, you will Frontline, department-based; Supervises daily functions of assigned department; Provides clear direction & manages / advances people, processes, structures & / or programs that support direct / indirect care. Demonstrates behaviors in alignment with culture & creates / supports comprehensive strategies & measures progress to achieve desired outcomes. Serves as a technical advisor to assigned team & leadership. Maintains & exceeds the department specific individual productivity standards, scheduling industry benchmarks, collection targets & quality audit scores for accuracy productivity. **Schedule:** + M – F; may vary as supervisor position **General Requirements:** + Patient accounting experience preferred. + Two (2) to Three (3) years’ experience in a supervisory or lead role + Two (2) to Three (3) years’ experience working in a Pre-service or Patient Access operations. **Education:** + High school diploma or equivalent. + Associate degree preferred + Obtain National certification in HFMA CRCR, NAHAM CHAA & / or NAHAM CHAM required within one (1) year of hire. Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system! Visit MercyOne Careers (https://www.mercyone.org/careers/) to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care. **Our Commitment to Diversity and Inclusion** Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Primary Contact 1682448195899 Jessica Schleuning Talent Acquisition Partners, Human Resources 563-589-9671 Phone Phone Phone 563-589-9673 Fax jessica.schleuning@mercyhealth.com Email True True True **Job Details** Categories Health Care Location Dyersville, IA Job Type Employee Full/Part Full Time **Qualifications** Education High School/GED Company ID 1154 Job REQ # TRHEUS00568234MERCYONEENUS \# Positions 1 Start Date 20250203 End Date 20250315 Featured Job TH Ad TH Comments **Similar Jobs** Supervisor-Clinical Therapy Hillcrest Family Services Housekeeper EVS FT Evenings Dyersville MercyOne Central Sterilization Supervisor MercyOne Physical Therapist- Inpatient/Outpatient UnityPoint Health Finley Hospital Patient Access Representative Southwest Health Speech Pathologist-Outpatient Ped Rehab UnityPoint Health Finley Hospital Patient Care Technician-5N Medical/Surgical UnityPoint Health Finley Hospital Patient Service Representative-Urology Clinic UnityPoint Health Finley Hospital 2nd Shift Direct Support Professional Dubuque or D Area Residential Care Occupational Therapist-Inpatient UnityPoint Health Finley Hospital **Share this Job** MercyOne **About the Company** MercyOne Dubuque/Dyersville Medical Center is a not-for-profit Catholic hospital serving the tri-state area of Iowa, Illinois and Wisconsin since 1879. MercyOne – Dubuque has 263 beds while MercyOne – Dyersville is a critical access hospital with 25 beds and a 40-bed nursing home. MercyOne offers a full range of acute care services, including invasive cardiology and open-heart surgery, Level II trauma center, Level II regional neonatal intensive care unit, general and orthopedic surgery, psychiatric services and inpatient physical rehabilitation. MercyOne also operates two hospital-based skilled nursing units, extensive outpatient rehabilitation services, home health care, retail pharmacy and a wide range of outpatient, community and business services. MercyOne’s 1,500 full- and part-time employees and medical staff of 230 care for more than 56,000 inpatients and outpatients each year. The hospital is accredited by The Joint Commission and achieved Magnet designation, the gold standard of patient care, in 2004 and was redesignated a Magnet hospital for the fourth time in 2019. MercyOne Dubuque/Dyersville Medical Center is a ministry organization of Trinity Health based in Novi, Michigan. MercyOne is an organization that values and encourages diversity. To learn more about MercyOne and opportunities for employment, please see the postings listed on this site or visit our website mercyone.org.